Sergei Palace Hotel

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Close to Machane Yehuda Market and Western Wall, Sergei Palace Hotel provides a terrace, a coffee shop/cafe, and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Single Room, 1 Twin Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a chair, and a bathroom visible through an open door.

Deluxe Single Room, 1 Twin Bed, Accessible, Non Smoking

  • Garden view
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a nightstand, a chair, a window with curtains, and wall-mounted lamps.

Classic Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Non Smoking

A neatly made bed with a striped bedspread, two pillows, and a set of white towels.

Junior Suite, Non Smoking

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, Ensuite (Twin Deluxe)

A hotel room with two beds, a wooden nightstand, a chair, and a large window with curtains.

Classic Twin Room, Ensuite (Twin Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, Non Smoking

A bedroom with a bed, a chair, a desk, and a window with curtains.

Deluxe Suite, Non Smoking

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double room-Superior-Ensuite with Bath

A hotel room with a bed, desk, chair, and a telephone on a bedside table.

Double room-Superior-Ensuite with Bath

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Double Room, Multiple Beds, Non Smoking

A hotel room with a wooden desk, a television, a lamp, a chair, and a vase with flowers.

Classic Double Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Classic Twin Room, Ensuite (Twin Deluxe)

A hotel room with two beds, a small table with a vase of flowers, and a wall with three framed pictures.

Classic Twin Room, Ensuite (Twin Deluxe)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Located in Jerusalem City Centre, a neighborhood in Jerusalem, Sergei Palace Hotel is near a metro station. Gush Katif Museum and Tower of David Museum of the History of Jerusalem are cultural highlights, and some of the area's attractions include Jerusalem Botanical Gardens and Ramallah Palace of Culture. Visit our Jerusalem travel guide
Map
9510112, Jerusalem, Heleni ha-Malka St 13

What's nearby

  • A mural of a lion on a metal shutter.
    Ben Yehuda Street
    3 min walk - 0.3 km
  • A historic building with towers and a statue.
    Notre Dame of Jerusalem Center
    8 min walk - 0.8 km
  • The Dome of the Rock with the Al-Aqsa Mosque in the background.
    Mamilla Mall
    8 min walk - 0.8 km
  • A narrow market street with various stalls selling jewelry, textiles, and other goods.
    Machane Yehuda Market
    13 min walk - 1.2 km
  • Zion Square
    5 min walk - 0.5 km

Getting around

  • Yekuti'el Adam Station
    15 min drive
  • Jerusalem Biblical Zoo Station
    20 min drive
  • Ben Gurion Airport (TLV)
    51 min drive

Restaurants

  • Mr. Greens
    2 min walk
  • Mike's Place (מייק'ס פלייס)
    3 min walk
  • HaTaklit (התקליט)
    1 min walk
  • SamBooki (מאפה נאמן)
    3 min walk
  • Casette
    1 min walk

About this property

Sergei Palace Hotel

  • Hotel near Machane Yehuda Market
  • Located close to Western Wall, Sergei Palace Hotel provides a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
  • Other perks include:
    • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
    • Tour/ticket assistance, smoke-free premises, and wedding services
    • Multilingual staff, outdoor furniture, and concierge services
  • Room features
  • All guestrooms at Sergei Palace Hotel include comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
  • Other amenities include:
    • Highchairs and travel cribs
    • Bathrooms with tubs or showers and hair dryers
    • 29-inch LCD TVs with premium channels
    • Mini fridges, electric kettles, and heating

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Frequently asked questions

Is Sergei Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Sergei Palace Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sergei Palace Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Sergei Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ILS 380 per vehicle applies.

Where is Sergei Palace Hotel located?

Located in Jerusalem City Centre, this hotel is within a 15-minute walk of Mount Herzl and Machane Yehuda Market. Ben Yehuda Street and Zion Square are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sergei Palace Hotel Reviews

8.8

Excellent

9.4

Cleanliness

9.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 72 out of 119 reviews
Rating 8 - Good. 31 out of 119 reviews
Rating 6 - Okay. 7 out of 119 reviews
Rating 4 - Poor. 7 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Beautiful and safe hotel with friendly and reliable staff. I plan to stay here again in the future.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Very comfortable and friendly.
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Jerusalem

Good location to see both the old and new part of Jerusalem. Nice garden, good breakfast, friendly staff.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility, friendly staff, clean, beautiful gardens. Great breakfast. Nice area to walk to downtown & old city.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel is only 3 blocks from Old Town and close to all shopping and dining. Great price for such an amazing place. Their entire staff especially Bashar are very helpful, interesting and supportive. Will come stay here again!
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay in Jerusalem

Very nice place. Big courtyard where kids can play easily. I recommend this place.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but very nice room. Prime location.

Basic but very nice room. Prime location.
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
fantastic location you can do it all just by walking good price free parking nice stuff . Brakefast is only basic Room is big clean basic furnitures .The garden and arcituctures are relaxing .Rafael ben nun -Israel
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great staff.

The hotel is well located for both the old town and restaurants. It also has good access to public transport. The staff were very helpful and rooms were cleaned daily to a very good standard. If you're staying in one of the rooms facing the street it can get a bit noisy but it didn't go on too late.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very unique and quaint property in Jerusalem, a short walk from the old city. Beautiful gardens and outdoor dining area
Stayed 6 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful garden great location

Amazing personal and beautiful garden. Only suggest is the breakfast was quite simple and repetitive
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was pleasant. the grounds are lovely. there was a weird smell in the room and the design is very simple.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been batter.

Stayed 4 night sin April 2023. Couldn't have been better. Great breakfast.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a charming old world stay with location to food and Jaffa Gate, a beautiful garden and restaurant and great varied healthy breakfasts, well, the Sergei is for you! We loved every minute and so appreciate the support of Alex at the front desk, a waiter who always had a warm friendly demeanor. Staff were just lovely. We stayed 7 nights.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and renovated historical building.

Fantastic location, great renovation of an historical building. Clean basic room. Friendly staff - and helpful. 12-min walk to the Jaffa Gate. Dinner was tasty. Breakfast selection was good.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is about 7,8 minutes walk from light rail station. Also convenient to walk to attractions and lots of eateries. Nice and friendly staff. Breakfast is good. There’s a restaurant next to the hotel. We love the food, especially the Russian recipes
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Place and staff are very nice and friendly, specially Mohammed on reception that unfortunately I couldn’t say good bye. Adding Alex as well where helped us when we arrived there. One thing that could improve is the wifi signal on the rooms, overall I would recommend to everyone.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old building… a former Russian hospice. It is dates but clean and the beds are comfortable. It is on an excellent location just up the Street from the trolley. Breakfast is good…Russian… but you can get an omelette and different egg options. The staff at the restaurant were especially attentive and really did their best to please while the rest of the staff was helpful and friendly. I would stay there again.
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique experience

Great location and beautiful gardens. Be aware that if you have an external faced bedroom closest to the bars around 50m away you may experience noise at night at the weekends. Otherwise very quiet and relaxing. Staff very helpful and friendly and would stay again.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located very close to Jaffa Street. Need to provide help and advise for local tours. Need to use proper crockery and cutlery rather than disposables.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hotel property was built in 1886 and was recently renovated . No elevator but only 2 floors . Israeli breakfast was adequate . hotel sign in front very small so not easy to find the first time . hotel staff nice and helpful ...especially Elena
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical building. The restaurant was worse : poorly organized, short staffed, lacking choices in the menu. Too expensive.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked staying here for 5 nights as it was very close to restaurants and businesses to shop at. The palace was quiet except it was the World Cup finals so we didn’t mind a bit of noise. Our room had a bedroom and a sitting room , which we loved after spending a full day walking around the country. One room for sleeping, one room for hanging out. The breakfast was a bit boring as we were the only ones staying there for a few of the days but the staff made the breakfast as enjoyable as possible.