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Jerusalem Metropole Hotel

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Located close to Western Wall, Jerusalem Metropole Hotel provides a rooftop terrace, a coffee shop/cafe, and a restaurant. Stay connected with free WiFi in public areas.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, desk, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Premium bedding
Private bathroom
Coffee/tea maker
Desk
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, bed sheets

Deluxe Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, desk, bed sheets

Family Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Premium bedding
Private bathroom
Coffee/tea maker
Desk
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Located in Jerusalem, Jerusalem Metropole Hotel is in the city center. Ein Hemed National Park and Mount Herzl reflect the area's natural beauty and area attractions include Jerusalem Botanical Gardens and Biblical Zoo. Visit our Jerusalem travel guide
Map
91190, Jerusalem, 4 Salah Ed-Din Street

What's nearby

  • UNESCO World Heritage Site: The Old City of Jerusalem Damascus Gate (שער שכם) is one of the main entrances to the Old City of Jerusalem, it was built in 1537 under the rule of Suleiman the Magnificent, the Sultan of the Ottoman Empire. #Israel #Jerusalem #OldCity #DamascusGate #gate #History Photo Contest #UNESCOWorldHeritageSite
    Damascus Gate
    5 min walk - 0.5 km
  • Temple Mount featuring landscape views, a city and heritage architecture
    Temple Mount
    7 min walk - 0.6 km
  • Mount of Olives showing a city, landscape views and a sunset
    Mount of Olives
    8 min walk - 0.8 km
  • Al-Aqsa Mosque which includes a city, landscape views and night scenes
    Al-Aqsa Mosque
    12 min walk - 1.0 km
  • Western Wall showing heritage elements, a city and landscape views
    Western Wall
    12 min walk - 1.0 km

Getting around

  • Yekuti'el Adam Station
    14 min drive
  • Jerusalem Biblical Zoo Station
    26 min drive
  • Ben Gurion Airport (TLV)
    44 min drive

Restaurants

  • Jafar Sweets
    8 min walk
  • Austrian Hospice of the Holy Family
    9 min walk
  • Philadelphia Restaurant
    6 min walk
  • Hummus Lina (חומוס לינא)
    11 min walk
  • Basti restaurant
    8 min walk

About this property

Jerusalem Metropole Hotel

Hotel remodeled in 2023 and located near Western Wall
At Jerusalem Metropole Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A TV in the lobby, smoke-free premises, and tour/ticket assistance
  • An elevator, ATM/banking services, and luggage storage
Room features
All guestrooms at Jerusalem Metropole Hotel feature comforts such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with showers
  • Plasma TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (ILS 50 per day)
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times
  • Secured, uncovered self parking on site (ILS 50 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: ILS 50 for adults and ILS 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair-accessible path to elevator

More

  • Renovated entire property - October 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately ILS 50 for adults and ILS 25 for children
  • Airport shuttle fee: ILS 70.00 per person (one-way)
  • Uncovered self parking fee: ILS 50 per day
  • Nearby parking fee: ILS 50 per day (500 ft away)
  • Rollaway bed fee: ILS 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel
Metropole Hotel Jerusalem
Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel Hotel
Jerusalem Metropole Hotel Jerusalem
Jerusalem Metropole Hotel Hotel Jerusalem

Frequently asked questions

Is Jerusalem Metropole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for ILS 50 per day.

What time is check-in at Jerusalem Metropole Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Jerusalem Metropole Hotel?

Check-out is at noon.

Does Jerusalem Metropole Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–11:00 PM at scheduled times. A fee of ILS 70.00 per person applies.

Where is Jerusalem Metropole Hotel located?

Located in the heart of Jerusalem, this hotel is within a 15-minute walk of Mount Herzl and Western Wall. Herod's Gate and Damascus Gate are also within 10 minutes.

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Reviews

Jerusalem Metropole Hotel Reviews

6.2

6.0

Cleanliness

7.2

Location

7.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 150 reviews
Rating 8 - Good. 37 out of 150 reviews
Rating 6 - Okay. 45 out of 150 reviews
Rating 4 - Poor. 21 out of 150 reviews
Rating 2 - Terrible. 27 out of 150 reviews

Reviews

10/10 Excellent

Kaisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Absolutely great Near to al Aqsa mosque, great surroundings, great service, comfortable beds, it ticked all boxes Thanks metropole
Stayed 6 nights in Mar 2025

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good location, hotel it's self employed friendly and very helpful. Quiet easy access to dome of the Rock, stores, restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Kaisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Staff were fabulous Location was absolutely fabulous Stay was good Ticks all boxes for what we paid Cannot thank you enough
Stayed 7 nights in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and location was good
Stayed 3 nights in Jan 2023

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Great place, great people at the hotel, very helpful and great location. The best part, the restaurant at the 4th floor!
Stayed 2 nights in Jun 2023

6/10 Okay

Hugh

Disliked: Cleanliness, property conditions & facilities
Cheap, quiet and close to old city. Awful breakfast and last maintained last century. Friendly staff.
Stayed 1 night in Jun 2023

2/10 Terrible

Wilfredo

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty the bathrooms smell moldy.
Stayed 1 night in Oct 2022

8/10 Good

Wei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location, but poor condition

It locates right across Herod’s Gate, with a restaurant on top floor. Food was good. Room was old and very basic. AC had water leaking right on bed headboard. I had to turned it off and stuck a towel there to catch dripping. People working there were very nice and friendly.
Stayed 1 night in Sep 2022

2/10 Terrible

Francesco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sconsiglio a tutti questo hotel. È una bettola, senza riscaldamento, senza pulizia, bagni pessimi, finestre rotta, zero personale, zona squallida, zero di zero
Stayed 4 nights in Dec 2022

2/10 Terrible

Vladlen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Scheint sind wir zuverwöhnt, aber überall lange schwarze menschliche Haaren vom Waschlappen hoffentlich und fleckige Wände habe echt Spitze Übernachtungsgefühl hinterlassen. Ich habe mich dort aus hygienischen Gründen nicht geduscht war auch nur 1 Nacht… personal aber sehr freundlich
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad not good Service terrible I went to check M and they said there is no room available I showed him the reservation through Expedia they ignored it and they refuse to refund the money back
Stayed 1 night in Sep 2020

2/10 Terrible

Heba

Disliked: Cleanliness
The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

Finger weg......

In die Jahre gekommenes Hotel. Die meisten Bilder stammen nicht von diesem Hotel. Kühlschrank und Fernseher ohne Funktion.
Stayed 2 nights in Jun 2019

2/10 Terrible

Mira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book it!

Very bad experience. Mols on the walls, dirt carpet, orange stinks on the sheets, super bad service. By far the worst hotel I ever stayed in.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel muy cerca de la old city en Jerusalem, también hay muchos lugares para comer y tiendas para comprar, es un barrio musulman
Stayed 2 nights in Jan 2019

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort

A cheap dive. Do not pay full price to stay here.

This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Das Hotel liegt in der Nähe des Damaskustors (old city), fußläufig ist die Tram sehr gut zu erreichen. Das Zimmer ist relativ groß und mit dem Nötigsten ausgestattet.
Stayed 2 nights in Jan 2019

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross Hotel Do Not Stay Here

The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.
Stayed 17 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación es muy buena lo único con lo que tuvimos problema era el Internet era muy lento o se iba mucho
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wij zijn maar 1 nacht gebleven, het was dichtbij de Herod's gate van de oude stad
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo y limpio. Buena ubicacion

Hotel sencillo pero limpio. El desayuno correcto. Muy buena ubicacion en la puerta de Herodes, en la ciudad vieja.
Stayed 3 nights in Jan 2019

2/10 Terrible

Aurora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno da incubo

Esperienza pessima, un costo esagerato, 100€ a notte, niente Wi-Fi, riscaldamento non funzionante, ambiente e biancheria sporca, bagno che si allagava. Il personale non ha provveduto a migliorare la nostra situazione, ha soltanto cambiato la lampadina perché eravamo al buio e gli asciugamani che erano bagnati. Sono stati due giorni da incubo.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Ärmliche Gegend. Nachts ist es etwas Lauter draußen. das Frühstück ist von der Auswahl eher klein gehalten. der Boden im Frühstücks Saal sehr dreckig.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arguably the best hotel in the Muslim Quarter

The rooms are spacious and tidy, although they miss basic facilities such as mugs/tea/coffee etc. They do contain a kettle though. Mixed service from the staff. Night manager Mohamed is superb however.
Stayed 2 nights in Nov 2018

2/10 Terrible

Noella, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
This has been my worst hotel experience yet. The Jerusalem Metropole aooarently had some plumbing issues so moved us to a hotel across from them, Rivoli Hotel. The room we were given had a stench, filthy carpets, a stained towel and sullen staff. Security to the hotel was totally missing! We opened the front door after dinner and just walked in. No one at reception and room keys in full view of anyone who decided to want to pick one. Our assigned room was on the 2nd level and there was no staff to help you take your luggage up and down the stairs..there is no elevator in the hotel. Our room view was a graveyard! Bath tub was tiny and stepped..never seen anything as unsafe as this one. I could go on and on about how bad my stay has been..the upside is that is was just one night.
Stayed 1 night in Nov 2018