ジェラボンベラ ホテル

「応対もサービスも良かった」

「Thank you for letting us stay the other day. I was happy to see giraffes from the balcony. As soon as I opened the front door, there were deer and alpacas, which were cute. Everything from dinner to dessert was delicious. The staff were also kind, which we are grateful for as we are not good at English. Touching the rhinos on the morning tour was a good memory.」

「キングベッドとシングルの部屋を予約したが、キングベッドはシングルを２つくっつけたものだし、シングルの方はベッドがかなり沈み寝れるレベルではありませんでした。 部屋交換を希望したが満室で対応されず他の提案もされませんでした。 また自分からバシネットがあるか聞き対応してくれたものの、ベビーサークルみたいなものにシーツを引いただけで、6ヶ月未満のの赤ちゃんには出し入れが大変で結構使えず渋々3人でキングサイズで寝る事にしました。 ロビーのバーエリアは雰囲気良かったが、これだけの値段出すなら他のホテルでもよかったかなと思いました」

「While the room was tidy, it was unfortunately very hot and had a noticeable odour. The front desk staff member was helpful and arranged a room change, which offered some improvement, however the room was still quite warm and the security lock was missing. Although I had two nights booked, I checked out after around 30 minutes. Unfortunately, I was unable to receive a refund for the unused nights.」

「The apartment was spacious and comfortable, and the receptionist was very helpful.」

「The rooms were clean and good . But the rooms are not getting cleaned after we checked in . We checked in for three nights and they were not ready to clean the rooms until we checked out . They said the cleaners were not available on holidays etc . But it was a little disappointing as we requested couple of times but nothing happened 」

「スリッパがあると良かった」

「Very spacious, clean and comfortable room for a family to share.」

「 i was charged $100 because a window blind cable fell off the blind. Easy repair with a ladder which i did not have. 」

「We will be staying here again next time we are in Canberra. 」

「 Clean tide 」

「Excellent stay. Everything was fantastic. Thank you.」

「Nice room. 」