A nice hotel with helpful staff. The roof terrace has a lovely view of the cathedral.
Frances
2017 年 6 月に 1 泊滞在
6/10 (普通)
Begoña、Valencia
2015 年 8 月 21 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Es la primera vez que veo que en un hotel de 4* a partir de las 23h. no hay nadie de servicio y te dejan un teléfono para emergencias, además de haber una sola persona para recepción, desayuno...
Begoña
8/10 (良い)
Hollie
2015 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス
Fantastic location
Very pleasant stay right in the heart of Jerez. Hotel is old fashioned and rooms need an up grade but very helpful friendly staff and a wonderful roof terrace overlooking the cathedral. You could not find an hotel better placed to see Jerez and enjoy the tapas
Hollie
8/10 (良い)
Keith、London
2015 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Lovely hotel in the centre of the old town.
Lovely hotel in the centre of the old town. The hotel is currently being redecorated so a slight smell of piant etc remains. Breakfast a little basic, but filling and reasonable price. Freindly staff and right next to the arab baths which are a real treat.
Keith
10/10 (非常に良い)
宿泊されたお客様
2015 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Interesting old house, nicely retrofitted.
This turned out to be an excellent location during part of Holy Week because my room and the rooftop terrace overlooked the cathedral where the processions go. Very friendly and helpful staff.
宿泊されたお客様
10/10 (非常に良い)
Lars Johan
2015 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lars Johan
8/10 (良い)
Ricardo
2015 年 1 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Ricardo
8/10 (良い)
宿泊されたお客様
2015 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location
Great location. It is always difficult find public parking, but they do have parking spot reserved on site (on the street front of hotel). We ended up finding public parking garage close by. Hotel is also next to the police station. We felt safe.
宿泊されたお客様
4/10 (不満)
Tony、South Pennines
2014 年 2 月 18 日
気になった点 : 施設のコンディションと設備
Not worth the 4-star rating
This is potentially a very good hotel, in a splendid building more or less under the shadow of the cathedral. When I arrived shortly after 1 pm, my room was not ready ("check-in from 12 noon") and the floor was still wet some two hours later. The advertised wi-fi throughout the hotel only worked properly in the reception area: the reception staff were obviously used to apologising for this problem. The TV did not work, allegedly because of a recent storm: later on I could get one channel without sound. The second day, my room had not been serviced by 14:30 (I like to siesta when the shops are closed when not doing anything important) and was finally cleaned around 17:30 - the following day was even worse with the room not having being serviced by 18:30. The reason for this became apparent quite early: the reception staff also cleaned the rooms and probably did other duties. A number of customers arrived only to find the they had to summon the receptionist who was busy elsewhere. Management should realise that if one person is doing two or more jobs, the standard of service will fall away and customers will vote with their feet. For a four-star hotel, the level of service - e.g. no porterage - was far below what I would have expected (indeed at my next two-star hotel the service was much better!). Jerez is a fine small city, well worth spending a few days, but there are much better hotels - I will not be using the Bellas Artes again.