While the resort itself is absolutely beautiful, unfortunately the service fell short in some key areas. Upon check-in, we were not informed that a complimentary breakfast was included every morning — something you would expect to be mentioned, especially when you're paying $1,500 USD a night. Additionally, the resort charges 8–10 times the normal Uber rates to use their shuttle service around AlUla, which feels like blatant price gouging. It's a stunning property, but be prepared to get heavily overcharged for just about everything.
mervat
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
mervat
2025 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very beautiful. only criticism is should consider screen doors on balcony because there were lots of mosquitos.