2/10 (非常に不満)
Sue B.
2021 年 8 月 10 日
TOTAL MISPREPRESENTATION
It was certainly not a luxury villa suitable for families as advertised. Very run down and agents Aguila Renters obviously don't check the villas they rent out. One of the glass panels on the balcony was cracked, the fridge didn't have any shelves in the door so had to take out one of the fridge shelves to make room to stand bottles up. The freezer only had one draw front out of the three draws. There was a huge piece of marble propped up against a wall in the lounge. Very dangerous for children. There was a hot tub with about 8inches of filthy mud/water in the bottom. Perfect breading ground for mosquitos. Bare wires on the outside wall by the pool. The shower in the master bedroom was tide up so could not use, obviously broken. Outside tiles on the steps all cracked or broken. The access gates were seized up when we arrived. No key for the lock on the huge outdoor metal spiral staircase leading down three floors. I would say that this villa needs a lot of maintenance. Very run down and when I asked for a discount all I was offered was 10% off any future bookings with Aguila Renters ! As if ! I certainly wont be using that company again.
Sue B.
2021 年 7 月に 14 泊滞在