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"This property exceeded our expectations. The checkin and out was seamless. All of the staff on site were very helpful and friendly. The food was amazing, the pool was a relaxing oasis and the excursions offered made our experiences memorable. We highly recommend this resort!"

"Nice place"

"Pros: bus terminal around the corner, walking distance to central market, museums. Cons: ghetto area, homeless people, garbage in street, smells of urine outside area, extremely noisy inside/outside. Advised by local police not to walk around area after dark. On Tuesday morning March 10, 2026 I woke up with bites on back, arms, stomach and face. Asked staff to change bed linens which they did. Wednesday morning March 11, 2026 I woke up due to itching and discovered more bites on my thigh. I asked for a room change which they did. The manager emailed me respectfully that I should change my sleepwear as they have not had any issues with bedbugs since opening. After the insinuating and offensive email remark I Left 2 days earlier for another hotel. "

"Clean"

"The hotel was very clean and close to everything in Escazu"

"I often stay at the Sheraton Escazú because it is very convenient for my business meetings in the area. The location works very well for me. One of the main positives is the value. The price is quite reasonable compared to other hotels nearby. The rooms are also spacious, the bed is comfortable, and overall it works well for a business trip where you need a reliable place to sleep and work. What could improve are some of the common areas. The hallways could be a bit cleaner, and the lobby would benefit from stronger air conditioning since it tends to feel warm. Overall, it is a practical and well-located hotel for business travel in Escazú, with comfortable rooms and good value, though the common areas could use some improvement."

"Well maintained "

"Excelente experiencia. Magnífico trato. Precios adecuados. Limpieza y orden b"

"Staff are great - the hotel does need a bit of an upgrade but would stay here again. The area is very nice "