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Quality Inn

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour front desk

Choose dates to view prices

Quality Inn sits in a convenient location where guests enjoy a continental breakfast each morning. The property provides free WiFi throughout, a business center for work needs, and vending machines for quick snacks whenever hunger strikes.

Reviews

4.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
49202, MI, Jackson, 2001 Shirley Dr

What's nearby

  • Art 634 - 4 min drive - 3.9 km
  • JAX 60 - 4 min drive - 5.7 km
  • Michigan Theatre of Jackson - 5 min drive - 4.6 km
  • Henry Ford Allegiance Health - 5 min drive - 5.7 km
  • Cascade Falls - 8 min drive - 6.3 km

Getting around

  • Jackson Station - 9 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn

Property highlights
Quality Inn provides amenities like free continental breakfast and a business center. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Smoke-free premises, a vending machine, and a 24-hour front desk
  • Guest reviews say good things about the overall condition
Room features
All 52 rooms include comforts such as air conditioning, in addition to perks like free WiFi and free weekday newspapers.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with bathtubs and free toiletries
  • 27-inch TVs with satellite channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

Similar properties

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Countryside Inn and Suites

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
7.4 out of 10, Good, 1,007 reviews
The price is ￥10,908
￥12,618 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn?

Check-out is at 11 AM.

Where is Quality Inn located?

Situated in Jackson, this hotel is within 2 mi (3 km) of R.A. Greene Park, Lions Park, and Jackson Crossing Mall. Rod Mills Park and Keeley Park are also within 3 mi (5 km).

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Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 46 out of 802 reviews
Rating 8 - Good. 101 out of 802 reviews
Rating 6 - Okay. 123 out of 802 reviews
Rating 4 - Poor. 195 out of 802 reviews
Rating 2 - Terrible. 337 out of 802 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Keegan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t pay me to stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever. That hotel should be shut down.
Stayed 2 nights in Aug 2024

2/10 Terrible

Caren

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room. No refund offered.
Stayed 1 night in Dec 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and the breakfast isn’t even sanitary
Stayed 1 night in Mar 2024

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities, room comfort
The night manager was the best part of our stay. The exterior door would not secure, they allowed sketchy people to loiter around the building, the bed was worn out, rooms need updated, breakfast , had to take the chairs off of the tables, selection was limited, people actually walked in turned around and left, in the damp morning the hallways smelled like urine
Stayed 3 nights in Aug 2022

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets and towels were stained. Police had to be called to remove a person from a nearby room and there are always suspicious looking people hanging around this hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

Gisury

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches on the wall
Stayed 1 night in Nov 2023

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had roaches, dirty towels, and no toilet paper. I waited 30 minutes to get checked in nobody was at the front desk. The free breakfast is awful only containing cereal.
Stayed 1 night in Jan 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness
The bedding didn’t seem clean and there was no wash cloths to use.
Stayed 1 night in Aug 2023

6/10 Okay

Shirley

Disliked: Staff & service, property conditions & facilities
No hotels to dry off with in the vending machine did not work. It just looked dumpy.

2/10 Terrible

Bob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hirrid

Tv poor. Lobby and rooms dirty horrid condition. No phone. Horrid breakfast. Worst stay ever
Stayed 1 night in Oct 2022

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst night ever

Terrible experience! Not only was there no front desk associate in the building but I waited over 30 minutes for anyone to show up. Our room was dirty from previous guest. There was no hot water and had to move rooms. Second room was even worse. There was roaches on the bathroom ceiling. The tub was dirty with hair in drain. Will NEVER stay again
Stayed 1 night in Jan 2025

2/10 Terrible

Alan Glen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We book online to stay at a Quality Inn, but there was definitely no quality. The building looked to on its last legs, carpets were dirty, conditions rooms was terrible. Bathtub/SHower looked filthy, shower rod fell off wall, toilet seats were all loose, TV's did not work. Breakfast was served from 6 AM to 8 AM - consisted of Raisin Bran, waffles and muffin. Prison food would probaly be better. If you are thinking of booking here - DO NOT
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room they have shown me smells of pot, cigarettes and death. This is advertised as a smoke free property. The staff shows no sign of caring. Stains everywhere, broken lamps, sheets have never been washed. Mold is rampant. STAY AWAY. Not sure I can trust Expedia after this one.
Stayed 1 night in May 2024

8/10 Good

Rosalyn

Disliked: Cleanliness, amenities, property conditions & facilities
Unclean Broken shower rod Missing safety bath handle Wash clothes hand towels filthy Rusty towel rack Breakfast area...a disgrace Minimal Waffle mixture 7am...oj and and openned bag of bread. . .the butter bucket was grose. Talk and chatter...all night
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unfriendly. Inconvenience for them to check-in guests. I was told I should have called first because she had other things to do. Vending machines are empty and free breakfast is a joke. Wouldn't recommend this to anyone.
Stayed 1 night in May 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever!

This was the worst hotel room I’ve ever stayed at. The room was unclean. The bed was not made properly. The microwave did not work and in the middle of my shower the front desk attendant entered my room without knocking to tell me that they put me in the wrong room and I had to move Immediately I will no longer be booking any rooms at Quality hotels.
Stayed 1 night in Aug 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Half the outlets didn’t work. Bathroom door was barely hanging on its hinge. Refrigerator plug couldn’t reach a plug. Dingy linens and towels. And worst! They were vacuuming the corridor at 7 am on a Sunday!
Stayed 1 night in Jun 2023

2/10 Terrible

Holly Rose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nog worghvthe price at all, broken appliances, no working ice machine, no toilet paper or wash clothes in room, stained towels and sheets, dirty and need lots of fixes in room, drywall, paint,door handles ect Staff are rude and onky want to swindle you for mkney much nicer places for much cheaper availabile nearby
Stayed 1 night in Oct 2023

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! Someone tried breaking into our room in the middle of the night through the window. We were charged a security deposit which i dont expect to get back. NO breakfast! NO toiletries were provided. The fire alarm was missing and toilet paper was shoved in the hole. The curtains were shredded. The bed felt like it was 15 years old. The shower had mold. The room wasnt cleaned until we checked in so we had to wait. The outlets didnt work. One of the lights was held together with a bungee cord.
Stayed 1 night in Feb 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities
Nothing I paid through this app two times for a total of over 100$ and they would not accept the email confirmation saying I booked it through you guys so I had to pay for 3 nights and only stayed one night please refund my money for the two nights they would not recognize
Stayed 1 night in Dec 2022

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, amenities
The lady at the desk was extremely rude. She told us where to go and not to bother her. I was upset because there was no elevator for us to take our stuff up. Asked for a different room. She cussed and argued with us. We will not ever stay in a quality inn again. There was a tv, no internet. Said deposit was 50.00 went to pay she said oh it's 100.00. she told me to shut up. Just kept arguing. We are elderly and would not listen to what I tried to exc plain.
Stayed 1 night in Jan 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, room comfort

Worst ever

It was horrible. We arrived late it took 20 min to get someone to desk n then to have my id throwed back at me for a 50 cash deposit. I said how bout s credit n nope we don't care 50 so I went to call hotels.com n he called police. We had to find a lot to sleep in car n they kept my money
Stayed 1 night in Feb 2024

2/10 Terrible

Tiana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unsanitary, dirty, filthy, and unsafe. The shower was filthy, looked like it hadn't been cleaned in months! There was black mold in the ceiling. The mirrors were smudged and nasty. The sheets and bedding were filthy with dirt smudges and stains. The tables were sticky and disgusting. I left within 30 mins of getting in the room. They refused to refund my money or change rooms.
Stayed 1 night in May 2024