イウェレクンビーチ周辺のホテル

「Great staff, great ambience」

「This is an immaculately cleaned hotel. That’s what is most impressive to me. Inside the rooms and the grounds are well kept. Breakfast service offered a variety of food and drinks to choose from. The bar area is very nice with lively music playing in a clean and relaxing environment!」

「Lovely environment, respectful staff」

「You would definitely have a good stay」

「The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...

「The staff were professional and especially the manager, who went out of her way to make sure myself and my guest were well taken care of even with the fact that they were not ready for guests due to major renovations going on, and in spite of the fact they never received any reservation notice from Expedia. I give Grace, the Manager, 2 thumbs up for her professional conduct, her patience with me, as well as her trust in me even in the face of uncertainty getting paid due to communication issues...

「Yes」

「False advertisement NO WIFI and the hotel has a weird odor and in the room 」

「This property claims they do not have any affiliation with Hotels.com or any other booking service. You will be disappointed to know your money not well spent. 」

「Arrived and could not find reservation. Room booked was to include seperate sitting area, kitchenette and private balcony. It did't have any of these. Room was filthy. Advertised pool, but it was empty.」

「I need my money back had to pay another cash money to stay in the hotel after I've paid online」

「It was the most horrible experience I have ever had. Everything about this hotel is horrible and is unsafe. No water and unstable light service. I had to leave the next day. Horrible experience I can’t even describe it. 」

「Very rude management 」

「Very bad breakfast, breakfast time was 7-9am to short, service ok, I wouldn’t go again」