2/10 (非常に不満)
Nazanin
家族旅行
2022 年 7 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Absolutely an awful place to stay. We arrived there and waited for 3 hours till 2 teenagers showed up to take us to the room. I called Expedia multiple times to cancel my booking, but customer service person said they are third party and unable to help us. I paid for 4 nights and only stayed one night just sitting in the lobby or in a very bad condition room. There were 2 very old and dirty towels, bed sheets were old and looks dirty. Honestly we just waited till morning and then left the building. Very poor service and management. Just thanks to the security guys that were keep calling the managers to come and take us to the room, but no one were answering calls. Please please don’t book this place at all. NOT RECOMMENDED at ALL.
Nazanin
2022 年 7 月に 4 泊滞在