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Kaya Madrid Hotel

Travelers step into Istanbul's storied past with modern comforts like 24/7 reception and free coffee and tea in the lobby.

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Kaya Madrid Hotel in central Istanbul offers a convenient urban base with a welcoming bar and restaurant. Guests enjoy in-room WiFi, dry cleaning services, luggage storage, and an express check-in process that receives high praise.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

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Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 3 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 2022-34-2034

Frequently asked questions

Is Kaya Madrid Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Kaya Madrid Hotel?

Check-in begins at 2 PM.

What time is check-out at Kaya Madrid Hotel?

Check-out is at noon.

Does Kaya Madrid Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of EUR 25 per vehicle applies.

Where is Kaya Madrid Hotel located?

Located in Istanbul City Center, this hotel is within 1 mi (2 km) of Beyazit Square and Grand Bazaar. Sultanahmet Square and Hagia Sophia are also within 2 mi (3 km). Aksaray Tram Station is 5 minutes by foot and Aksaray Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.4

Cleanliness

5.0

Location

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified

6/10 Okay

Erfan

Liked: Amenities
Good cheap hotel. breakfast was just simple!
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

AL

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
L'emplacement de l'hôtel est excellent, la chambre est bonne mais il y a une coupé d'eau. Et le service est excellent. Certains employés à l'hôtel ne sont pas gentils
Stayed 11 nights in Jun 2019
Verified

2/10 Terrible

Mone

Disliked: Cleanliness, property conditions & facilities, room comfort
Als wir ankamen, konnte der Mitarbeiter keine Reservierung finden. Wir sollten bei EXPEDIA nachfragen. Nach ca. 15 Minuten doch Reservierung gefunden. Zimmer waren klein, spartanisch eingerichtet und vor allem dreckig. Das 1. Zimmer war überhaupt nicht geputzt. An der Wand war ein großer Schimmelfleck. Die Dusche spritzte in alle Richtungen. Warmes Wasser gab es nur zu bestimmten Zeiten. Leider war auch das neue Zimmer nicht besser. Sehr dreckig. Beim Duschen flutete man das gesamte Badezimmer und nachts hörte man Tiere in der Decke über uns laufen und knabbern.
Stayed 6 nights in Sep 2018
Verified

2/10 Terrible

rezaian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Movesa hotel et dangereuse

Bonjour il sont pas accepte notre resarvtion îl domande 25€ pour resté le 12/09/17 hotel j'ai pas reste
Stayed 1 night in Sep 2017
Verified

8/10 Good

Brahim

Stayed 1 night in May 2022
Verified

6/10 Okay

musa

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019