8/10 (良い)
Alice
家族旅行
2024 年 5 月 22 日
良かった点 : 清潔度、施設のコンディションと設備
We loved the Beyazit Palace Hotel for its proximity to the Grand Bazaar, Misir Carsisi & Sultan Ahmet. There are also transport links should one want to connect to other places in Istanbul! We walked most of the time.
In the negative side, we did not quite get the Turkish hospitality that we are used to at this hotel.
Customer service could be better as everything seemed to be a bit of problem. For example, we asked if we could pack a breakfast to go, like a sandwich since we were in a hurry and wanted to beat the crowds for the Blue Mosque and Hagia Sophia. The manager said no; that we have to eat in the restaurant. Even though the room included breakfast. It was also just that one off! On the whole, breakfast was very basic with only two options for cooked food such as boiled or scrambled eggs or broccoli with peppers or cauliflower with carrots. The rest was the usual Turkish spread.
About the room. One of the headboards fell off. The water went everywhere when showering as there was not enough surface area to take a shower. So the water went all over the floor. There was no space to put our makeup bags in the bathroom - so basically kept most of that in the suitcase, which was inconvenient each time we needed to freshen up!
Other than that, the stay was pleasant enough
Alice
2024 年 5 月に 3 泊滞在