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"Checked in in the evening and all was fine. Bed was comfy and shower, although small, was nice and warm. In the morning I tried to use the automatic machine but it didn't work to check out. Luckily the reception opened earlier than the office time so I could check out and head to my event on time."

"Great staff, friendly and helpful. Rooms are clean and comfortable. Food whether breakfast, lunch or dinner is very tasty "

"Staff were fantastic and friendly, always had time to answer questions or give tips about places to visit. Room was to a nice standard however the mattress was extremely worn on one side of the bed. Nice Continental breakfast every morning helped set the day up"

"Good location, everything was good. "

"great hotel to stay for sleeping and dining nice room , fully new , nice decoration , great food "

"Good "

"What a wonderful place!! Sam was there to welcome us and with a large, multiage family we were never short of things to do. The movie room kept the teenagers happily gaming away and the pool kept the little ones cool. We enjoyed meals on the patio and a well stocked kitchen with excellent air conditioning in every room. The decoration is still work in progress but this did not detract from our great trip! Thanks Samuel"

"Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation. "