2/10 (非常に不満)
brent
家族旅行
2025 年 8 月 8 日
Terrible experience here, I did not read the fine print that says stair access only. There are 24 rickety stairs to climb up with a hand railing that feels like it's going to fall apart to a deck that is wobbly and scary. I express my concerns to the number on file and they said they would refund us for the two nights because my elderly father cannot make it up the stairs!
Well they played me and I have not gone to refund and Expedia has been unable to reach them we only stayed one night because we could not stay the second night it was too hard to get up and down those stairs and I was still charged for both nights!
On top of that the AC is right above your head on the bed. Also a dog barked all night long and a rooster cawed in the morning!
Also the restaurant that's supposed to be underneath was closed the entire time we were there I don't think it ever really works or is open.
The worst hotel motel experience I have ever had!!!!

brent
2025 年 8 月に 2 泊滞在