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Western Isles

3.0 star property

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Photo gallery for Western Isles

Terrace/patio
Exterior
Room
Lobby
Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

Harbour View Double Room

Highlights

Flat-screen TV
Shower/tub combination
Free bottled water
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Harbour View King or Twin Room

Highlights

Flat-screen TV
Shower/tub combination
Free bottled water
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Inland View King or Twin Room

Highlights

Flat-screen TV
Shower/tub combination
Free bottled water
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Master Sea View, Double or Twin

Highlights

Flat-screen TV
Shower/tub combination
Free bottled water
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Inland View Double Room

Highlights

Flat-screen TV
Shower/tub combination
Free bottled water
  • Valley view
  • Sleeps 2
  • 1 Double Bed

Sea View Double Room

Highlights

Flat-screen TV
Shower/tub combination
Free bottled water
  • Sea view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
PA75 6PR, Isle of Mull, Tobermory

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available

Guest services

  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Banquet hall

Room amenities

Bathroom

  • Shower/bathtub combination

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

Policies

Property payment types

Important information

Property is also known as

Isles Hotel
Western Isles
Western Isles Hotel
Western Isles Hotel Tobermory, Scotland
Western Isles Hotel Isle of Mull
Western Isles Isle of Mull
Western Isles Hotel
Western Isles Isle of Mull
Western Isles Hotel Isle of Mull

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Western Isles Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 82 reviews
Rating 8 - Good. 27 out of 82 reviews
Rating 6 - Okay. 18 out of 82 reviews
Rating 4 - Poor. 9 out of 82 reviews
Rating 2 - Terrible. 8 out of 82 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

MikeDi , East Midlands.

Liked: Cleanliness, staff & service

Work in progress

A grand pile in it's day, undergoing a gradual and much needed, refurbishment. The location is it's biggest pull, set quite high above town, with simply stunning views from frontal elevations.The welcome and general ambience proved pleasant and the public areas comfortable, tasteful and pleasing. Our (rear) bedroom was a relatively easy climb up the wide staircase to the first floor. It proved just adequate. Furnishings were functional, but a tad utility and tired, as were fixtures / fittings etc. Bathroom was adequate, with plenty of very hot water on tap! Dining was pretty average, also reflecting the need for an overhaul. Quite handy for the picturesque Toberory Main Street and it's varied attractions. Did I mention the views? If refurbishment is eventually completed, the Western Isles could be a winner!
Stayed 3 nights in Sep 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Western Isles Hotel

fantastic location and couldn't have picked a better hotel for our visit.
Stayed 1 night in Sep 2017

2/10 Terrible

Mary , Co. Durham

Disliked: Cleanliness, staff & service, room comfort

We were let down

Despite having had several emails from Expedia confirming our booking, when we arrived we were advised that the hotel had had no notice of our arrival. The receptionist told us that the hotel was no longer in communication with Expedia, and made no effort to find us alternative accommodation. We had to ask her to ring round on our behalf - we eventually booked into The Mishnish which gave us a much better deal. For this reason I cannot fairly rate the room. However, when I rang Expedia for advice on how to deal with the matter, the extremely helpful and pleasant customer advisor told me that the hotel had not in fact severed links with Expedia. I should have contacted the hotel myself to confirm the booking - something that I was advised to do by Expedia, but forgot...
Stayed 4 nights in Jun 2017

8/10 Good

Former Scot, Illinois

Liked: Cleanliness, staff & service, room comfort
Staying at this hotel is like a step back in time. A person must be able to navigate stairs and parking is limited but the views from the terrace were great and their haggis at breakfast was excelent. Great staff.
Stayed 3 nights in May 2017

10/10 Excellent

Daphne

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful old hotel on a cliff with great view

This is a beautiful old stone hotel on a cliff with a wonderful view overlooking the picturesque harbor of Tobermory. We were early in the season, but it booked up quite quickly. Our room was large and comfortable with charming but very functional old furniture and plumbing; the couple we were traveling with had a smaller but still nice one. The breakfasts were GREAT, including especially the porridge, the full Scottish breakfast, and the kippers. We also had a good meal one night after a long day of driving on the island. Public rooms include a nice bar and conservatory with a lovely view overlooking the harbor and a cozy "writing room." I loved the fact that a quiet and friendly dog (owned by the desk clerk?) allowed us to pet it the first day. The day we arrived they were training new staff, so we waited a long time for our rooms, but the owner politely apologized and paid for our drinks. I'd definitely stay here again and recommend it to anyone who likes to slow down a bit and enjoy the world.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

lovely old building overlooking Tobermory bay

this is a lovely positioned hotel with superb views over the bay within a steep but short walk of town centre. The owner told us how he had needed to spend huge monies on the roof and externals to make it watertight. Im sure this is so but the rooms were extremely sad and tired and the bathroom in a very poor state of repair. The bed was comfy however the general housekeeping was poor. the bathroom wasn't spotless and the carpets needed hoovering. The bed was clean though. breakfast was really good. The hotel has obviously used some money to improve on this aspect and the staff were very polite and helpful. Parking was also limited for a hotel of this size

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stayed for a wedding. Front of house when put of their way to make sure we could get changed in comfort even when arriving at noon for a check in. Great service

6/10 Okay

Trevor

Liked: Cleanliness, room comfort

Clean room, good food.

It was lovely. Brilliant room with a sea view. Huge bay window with chairs in to sit and watch the boats bobbing about.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with great view

Very cosy, lovely staff and great location!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was wonderful!!! I loved it!!!

The staff was awesome!!! I loved the hospitality and the view was beautiful!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly attentive staff

We were there for four nights, tried the restaurant on the first night and chose to eat there every night it was so good. The staff were very friendly and looked after us well

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, room comfort

Room with a view and a half.

Amazing place in the process of major refurbishment. So you have to allow for this they hope to be sorted asap. The room was huge the bed was awsum the views were out of this world.

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay

Warmly welcomed. Hotel has character. If you want travel lodge style, go stay in a travel lodge. Hotel serves great food in the evenings.

8/10 Good

Kim Ling

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A room for nostalgia

Our room (the Glenturret) was clean and spacious. Just don't expect modern luxury in this historical building but the view was more than enough to make up for it.

8/10 Good

Paul and Penny, Houston

Liked: Cleanliness, staff & service, room comfort

Didn't have our reservation!

When we checked in, the hotel told us they didn't have our reservation. We showed them the Expedia web page and they pointed out that even though it said that the reservation was confirmed, it didn't have a confirmation number. It seems Expedia dropped the ball. The hotel was sold out but someway, they got a room for us. Thanks!

4/10 Poor

joel, Seattle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

2 star hotel with a 5 star view

Old hotel that has changed ownership so many times over the years, there hasn't been consistent upkeep. The guy at reception had zero personality. the front doors to the hotel Don't shut on their own, they stick open from the carpet, allowing the cold wind come through. Roof leaks in many places, in our room as well as the view restaurant. Mold in the bathroom. Paint peeling.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities

Eleva in a beautiful spotted

Just one night. Our room looked out on the land side (all that as available) but views from bar/restaurant/breakfast were stunning. No lifts so third floor was a bit of a hike. This followed walking back up the hill from the town waterfront so god exercise! Good breakfast.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Trish , Dorset

Disliked: Property conditions & facilities

Wonderful view over the harbour

We knew from previous reviews that this hotel was in need of updating so this managed our expectation. The stately nature and proud location of this hotel are wonderful and the Isle of Mull is absolutely delightful.

10/10 Excellent

rachel, Newcastle upon Tyne

Liked: Cleanliness, staff & service, room comfort

Beautiful views lovely hotel

Amazing views

6/10 Okay

mac, scotland

We booked double with single beds given twin single/offered our daughter another room mattress disgusting!!then offered another on 3rd level very musty,unacceptable too many stairs to access had to find accommodation elsewhere in poring rain not good would like compensation please!!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

huge potential

typical condition for a large old hotel. has plenty character with a lovely dinning area. greats views but some of the rooms need a tidy up. our room was clean and satisfactory.waiter service is friendly and good however the reception staff could do with some character. Not friendly at all.

10/10 Excellent

Mary, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary trip to Scotland

A wonderful place to spend our anniversary in Tobermory. The service was excellent, atmosphere of old world charm, and the dinner we had in the restaurant was amazing!

6/10 Okay

Hilary, Lancashire

Disliked: Staff & service, property conditions & facilities

What a shame.

In its hey day this was probably a fabulous hotel, however it is now very dated and tired.An imposing building in a great location. The view over Tobermory bay from the patio is amazing but the conservatory looks like its about to fall into the harbour. Check in was perfunctory verging on rude. The rooms were spacious and clean but threadbare. The evening meal was of a good standard. Breakfast was plentiful but the chef seemed unable to produce a soft poached egg despite three attempts. Such a shame but it needs a huge amount of money spending on it to bring it back to its former glory and make it worth the price tag.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Room with a view!

The hotel was a bit dated and the rooms need a bit of upgrading but all these little things were forgiven when we saw the view from our upper floor window! Wow!! It was worth climbing to the third floor to see the harbour below. Breakfast was good and the staff friendly and helpful.