I came with my family and we had a wonderful time this place is genuinely beautiful and comfortable and in a secure area and the managers were very helpful. The kids enjoyed the swimming pool. We have booked again and definitely highly recommended.
Ifat
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Hadnaan
グループ旅行
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and helpfull staff. Clean hotel, safe area with some fastfood options on 10 minuts walking.
Hadnaan
2024 年 5 月に 6 泊滞在
10/10 (非常に良い)
Angelika
カップルで旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were blown away by how nice our stay was! The staff was lovely and the food was so so delicious, we wish we stayed longer to try more of the options! Our room was lovely and spacious and the hotel was very conveniently located, we were able to have a nice walk to a nearby food court.
Angelika
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Mohammed
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent service and rooms are clean
Came over for the UK and was really impressed with the standard of the hotel, would highly recommend. Staff are very accommodating and the services in hotel are very good.
Mohammed
2024 年 2 月に 1 泊滞在
8/10 (良い)
Danish
2024 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed there for around a week. The place was really clean and modern. Easy parking and good dinings options. Staff were very friendly too. Would recommend to stay here.
Danish
8/10 (良い)
sayeda
家族旅行
2024 年 1 月 30 日
My experience at the jacaranda was really good. Staff was very friendly and helpful. I will definitely recommend . Rooms were very spacious and clean. Over my stay was very comfortable.
sayeda
2024 年 1 月に 6 泊滞在
8/10 (良い)
Asim
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2024 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was very good for a 4 star. Some of the decorative finishing needed work but apart from that there were no complaints in this department. The reason an excellent rating was not given was for 2 reasons.
One was I got some laundry done and they promised me it back within 2 days and I was leaving on the morning of the 3rd day. They apologised and promised me the items at 7am. When the time came they told me that the laundry person would not be in till 8am. Then they couldn’t locate the items. They finally found the items around 8.30am - 30mins after I have left to catch a flight. They posted this to me at their cost.
The other issue was, when loading the car in the morning of our departure they forgot to load up a small chair and once we noticed it they informed us that there would be a charge to send it back to us, even though they insisted on loading the car for us, they would not accept responsibility for this. We paid and they sent us our items back 6 days later.
Apart from these issues the stay was good, the staff were friendly and helpful and the hotel was clean and tidy. We stayed for 5 nights and it was pleasant. I would still recommend it.