6/10 (普通)
Aranzazú
小さなお子様連れの家族旅行
2023 年 11 月 12 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The property was good!! BUT the A/C did not work, we called it in since the first day, but they didnt have maintanence in bcs it was a holyday,the second day maintanance went there to repair it, but it never worked, they said they could bring us one, but then said, they didnt gave any left to lend us. IT was very hot, and we couldt have ac in the main area of the apartment.. and it never worked meanwhile we were ... In addition the first day we didnt have hot water to the showers, they mentioned they would fix it the next day bcs maintanenwce againg want there... well it was a series of ups and downs, the worst thing is that they knew we were traveling with both our babies and our other 2 children...
Aranzazú
2023 年 11 月に 3 泊滞在