6/10 (普通)
mary b.
2024 年 5 月 21 日
良かった点 : 清潔度
Lovely place, spoiled
We were so pleased to find such a lovely place and Jeff seemed to be welcoming. In fact, we decided that this would be somewhere we would like to come back to often.
There were good clear instructions on what should be done on departing. We followed them precisely, except for inadvertently leaving a few things in the refrigerator, some milk and a couple of boxes of leftovers from dinner out.
So it was a real surprise when he wrote that we had left "a mess" and demanded that we pay for the cleanup. He claimed we didn't take out the garbage.. We did. He said we left food on the closet floor. Not true. And the list goes on. It is so painful to be wrongfully accused.
We have been staying in rental properties for decades and have always been respectful of the property and thorough about leaving everything in good proper condition, following all instructions. This has never happened before.
We are a retired couple who enjoy getting out of the city often and would never, ever do the things he is accusing us of.
We wrote a glowing review in the guest book but would now add the caveat that guests should be sure to take photos upon leaving to avoid the nastiness we have experienced.
mary b.
2024 年 5 月に 3 泊滞在