Voiced my concerns and inwas a regular stay for me everytime i wanted 2 get away but these last 3 times have been bad
Charles
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Charles
家族旅行
2024 年 5 月 23 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Was woken by staff st midnight 3 times 1st night then 2nd day someone tried getting into my room opened my door thank god i had the metal lock over or they would of came right in n it woke me up room phone didnt work so i could call office then one night a lady was banging on my door i have no clue who she was it was a mess!
Charles
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Ivan
2024 年 5 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy access right off the highway. Conveniently located near a gas station and restaurants.
Ivan
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Baretta
2024 年 5 月 19 日
良かった点 : スタッフとサービス
Great service and I was accommodated for early check in
Baretta
2024 年 5 月に 2 泊滞在
4/10 (不満)
Graham
家族旅行
2024 年 5 月 17 日
気になった点 : 清潔度、施設のコンディションと設備
Note: I was attempting to go into great detail in this review to help both potential guests and hotel management as the detail I’m providing is easily verifiable adding validity to this review but Expedia limits the review to 1500 characters. See bullet points below instead:
Front desk staff: Pleasant when interacting but unprofessional. Actively ignoring guests at the front counter. One was ignoring me near the front office, scrolling on a cell phone and when I said “hello?” She made eye contact then walked into a back office and never returned. The young lady that did help me was nice and the most professional staff I dealt with.
Facilities: Filthy and in a terrible state of disrepair with a clear lack of maintenance to the point of safety concerns and likely code violations.
My room: while marginally better than the common areas it was in disrepair with broken furniture, tattered curtains, stained bedding, and unpleasant odors.
Location and general surrounding area: Rundown and populated by unhoused individuals everywhere including right outside the hotel door that I had to actively walk around to enter. While I’m making no judgement about those individuals some may feel nervous or unsafe under those circumstances so I wanted to let other potential guests know so they wouldn’t be surprised.
This facility has a 4.7/5 score on Google reviews which was a deciding factor in booking it. I have no idea how that is possible.
If photos are allowed I’ll add a few.
Graham
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Nicole
2024 年 5 月 16 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Found a roach. Staff didn’t have proper protocol.
Nicole
2024 年 5 月に 2 泊滞在
8/10 (良い)
Umer
出張
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
THE RATES WERE REASONABLE FROM OTHERS.
STAFF WAS ALSO KIND
SPECIALLY Mr. TOM AT RECEPTION HE IS A GREAT MAN 5 STARS FOR HIM.
PROPERTY WAS QUITE OLD BUT REASONABLE DIDNT FIND ANY DIFFICULTY
Umer
2024 年 4 月に 4 泊滞在
6/10 (普通)
Phoenix
カップルで旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
I booked this deal based on the pictures of a jacuzzi in the photos for the room I selected when I arrived they had no jacuzzi suites available for upgrade. I then located another hotel to book it and they told me that I would get my second day refunded and so I am still waiting on that refund of $68.
Phoenix
2024 年 4 月に 1 泊滞在
8/10 (良い)
James O
出張, カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was clean and had a decent breakfast and room was conformable