「We had a very nice stay. The hotel itself is beautiful, with a great central location while still being quiet and peaceful. The caldera view is stunning, and everything was very clean and well maintained. There is a nice small pool, although the pool beds were often reserved with towels even when no one was actually using them. Breakfast was very good. Overall, a comfortable and enjoyable stay.」
「I chose this place based on the high reviews and photos, but it was a disappointing stay.
We stayed in a room with a hot tub (Deluxe Suite) on our honeymoon.
I planned to spend a day relaxing at a hotel and take lots of photos of the changing scenery.
The water in the hot tub was cold. Also, the lights were supposed to come on at night, but they were broken and remained dark.
I complained to the staff, but they did not respond well. I looked at the photos on the hotel's website and liked it...