Consider a stay at Hotel Mercedes and take advantage of a free breakfast buffet, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. Treat yourself to a facial, a massage, or hydrotherapy at Eme Spa, the onsite spa. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Located on the beach, Hotel Mercedes is in Praia Mercedes, a neighborhood in Ilhabela. Nautical Museum of Ilhabela and Waldemar Belisário Museum are cultural highlights, and travelers looking to shop may want to visit Villa Mares Shopping Center and Serramar Parque Shopping. Spend some time exploring the area's activities, including whale-watching. Visit our Ilhabela travel guide
A free breakfast buffet, a beach bar, and a poolside bar are just a few of the amenities provided at Hotel Mercedes. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Treat yourself to a facial, a massage, or hydrotherapy at Eme Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
3 outdoor pools along with sun loungers and pool umbrellas
Free valet parking
Tour/ticket assistance, wedding services, and outdoor furniture
1 meeting room, a banquet hall, and beach towels
Room features
All 54 rooms include comforts such as air conditioning, as well as perks like late night room service and free WiFi.
As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Mercedes on Nov 18, 2026 start from ¥20,160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Mercedes pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is free at this property.
What time is check-in at Hotel Mercedes?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Mercedes?
Check-out is at noon.
Where is Hotel Mercedes located?
Nestled on the beach, this Praia Mercedes hotel is within a 5-minute walk of Viana Beach and Siriuba Beach. Sino Beach and Praia do Sino are also within 15 minutes.
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Reviews
Hotel Mercedes Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 160 out of 284 reviews
10 - Excellent
160
Rating 8 - Good. 87 out of 284 reviews
8 - Good
87
Rating 6 - Okay. 23 out of 284 reviews
6 - Okay
23
Rating 4 - Poor. 10 out of 284 reviews
4 - Poor
10
Rating 2 - Terrible. 4 out of 284 reviews
2 - Terrible
4
Reviews
Verified review
10/10 Excellent
Leticia
Dec 2, 2025
Liked: Cleanliness, staff & service, amenities
Great location. Quality food and drinks. Excellent staff.
The hotel is fantastic, better than expected.
The area, the people and the hotel itself were awesome.
The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of.
I recommend this hotel to everyone wants a get away from life stress.
The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it.
There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come.
Staff was very pleasant , especially the front desk.
Everything was perfect. The hotel is beatiful, has a beach just in front.
When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing.
Very good breakfast.
Their restaurant water front is also very good.
Prices are not cheap but it worth it.
En la pieza no dan agua embotellada. Solo la puedes comprar, no dan agua de cortesía diaria.
Tampoco te dan agua hervida o caliente si quieres tomar algo caliente en tu pieza. Y el hielo también te lo cobran.
A hospedagem foi muito boa, mas a informação que tínhamos é de que a piscina seria aquecida e não foi o que encontramos por lá, com isso fica a minha decepção com o hotel. A piscina do hotel não é aquecida como é falado no anúncio do mesmo.
Terrível. Fujam de lá! Por mais de $ 1.200,00 a diária..não vão! Quartos sujos, camas podres e velhas e travesseiros fedidos. Toalhas molhadas e atendimento indiferente. Café da manhã igual ao de uma padaria horrível. Nunca mais, se arrependimento matasse…
Hotel num local privilegiado, deck muito legal, visual incrível, quarto que fiquei na área VIP amplo e com vista para o
Mar, vale a visita por estes quesitos.
Ponto fraco serviço de praia no deck, estavam em poucos funcionários… fui pedir uma toalha de praia adicional na recepção, pois estava frio, e foi negada, dizendo que seria uma só por pessoa. Infelizmente isso desagrada muito o hóspede.
Café da manhã bom, porém meio desorganizado. Funcionários nao davam conta de atender os hospedes devido a forma que utilizam. Nao deixam talhares a disposicao, nao dao conta de repor na mesa. Fica meio tumultuado, com alimentos no prato sem conseguir comer. Hotel lindo, drcoracao medieval e funcionarios extremamente gentis.
Otimo café da manha com muitas opções.
Otima equipe se limpeza, nota 10.
Todos os funcionários sao muito receptivos, nota 10.
As acomodação sao otimas.
A estrutura de lazer do hotel é espetacular.
Restaurante da Praia do Hotel e nota 10.
A localização do hotel é excelente. Os funcionárias são muitos educados e extremamente prestativos. O hotel como um todo tem uma estrutura espetacular e encantadora. O café da manhã é excepcional, com pães caseiros, frutas, bolos,...tudo de muita qualidade e fresco.
A estádio no geral foi boa, os funcionários atenciosos, mas higienizaćão deixa muito a desejar. O banheiro estava horrivelmente sujo, paredes cheias de limo e mofo. No dia do check-in fiquei tão imcomodado com o banheiro que fui ao mercado com minha esposa, e comprei limpa limo e passei em todo o banheiro. Incrivelmente todo o limo e mofo sairam, as paredes que estavam todas pretas no rejunte, ficaram brilhando, o cheiro de mofo que era insuportável sumiu. Infelizmente falta capricho e zelo. Falta alguém com amor ao que faz para vistoriar os quartos e cobrar manutenção. O Hotel é incrível, mas nesse quesito abandonado. Outro ponto terrivel é o barulho do ar condicionado parace um trator dentro do quarto.
Stayed 4 nights in Mar 2026
Verified review
10/10 Excellent
Julio Cesar
Feb 25, 2026
Liked: Cleanliness, staff & service, amenities
Todo atendimento que eu e minha família tivemos por parte dos colaboradores do hotel, fui maravilhoso, a estrutura muito boa mesmo, com certeza este hotel sempre será minha primeira op ção em hospedagem na ilha.
Stayed 4 nights in Feb 2026
Verified review
8/10 Good
Luiz Fernando
Feb 23, 2026
Liked: Cleanliness, staff & service, amenities
Os quartos são simples ...mas confortaveis ...o hotel é bem bonito vale a pena conhecer..
Stayed 4 nights in Feb 2026
Verified review
8/10 Good
Rodrigo
Feb 22, 2026
Liked: Cleanliness, staff & service, amenities
O atendimento e a educação da equipe foi impecável. Destaque para o colaborador William, muito educado e cordial.