When I arrived, I immediately checked my beds for bed bugs (I do this for every place I stay). There was no stains on the mattress itself bit the white sheets had black dark stains all over them. They even had cigarette stains and burns. The pillows didnt look washed and still had stains that looked like makeup/eyeliner on them. Then when my daughter picked up the mattress to check for bugs on her bed, there was literally an half piecebof a toasted bread and crumbs all over the place. I couldn't believe it! I took pictures but i dont think this site will let me post them. The sink still had hair and dirt in it and the room smelled like dirty carpet. I was so disgusted that I went to show the manager the pictures and asked for a better room. I would even pay the differences but I needed something clean and much better quality. He gave me a room behind the office that was smoke free but it smelled like smoke. It was cleaner but still had stains and cigarettes burns on the bedding. There was even a rat poop stuck to the white sheet. Since I didn't see any bed bugs we decided to stay because I didnt want to lose my expedia money and it was really late already. However, we went to Walmart and bought pillow cases and a kingsize bed sheet bc i didn't want to sleep on their bedding. I also bought small blankets to sleep with. I hated to spend more money but the pillow cases seemed unwashed. It was seriously the worse hotel experience but it was my fault for not checking the reviews
Angelina
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Mary
家族旅行
2024 年 5 月 10 日
気になった点 : 施設のコンディションと設備
Awful!
Mary
2024 年 5 月に 1 泊滞在
4/10 (不満)
Katonna
カップルで旅行
2024 年 3 月 30 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The amenities listed were not available. No ice, no washing/drying. Cups were dirty and unwrapped. Deposit wasn’t refunded in a timely manner on top of the owner being rude, had me almost in tears and switching around prices “non smoking more expensive” then said “smoking is more expensive” I felt scammed after driving all day with a tired brain.Took 40 minutes to get the key to our pre booked room. Never staying there again.
Katonna
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Annette
出張
2024 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very clean, quite and very polite staff.
Annette
2024 年 3 月に 10 泊滞在
2/10 (非常に不満)
Julie
出張
2024 年 3 月 12 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Julie
2024 年 3 月に 5 泊滞在
2/10 (非常に不満)
tiffanie
家族旅行
2024 年 2 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We didnt end up staying because of the lack of cleanliness