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"This hotel was comfortable and the staff made us feel like family. They went out of their way to help us including booking tickets, organizing rides and working to make our stay exceptional. "

"It was a very memorable stay for our family here. The view was exceptional. The best part about our stay is having Frankie coordinate everything for us from pick up at train station, dinning, tickets to Zhangjaijei National park to the ins and outs of the area. He went above and beyond to make sure our stay was comfortable and enjoyable. The staff were very accommodating. I would love to stay here again next time I visit. "

"1. Lobby was so spectacular, check-in was fast and friendly with welcome snack 2. Room amenities were renovated and clean 3. Breakfast was very tasted with Changsha cuisine locally 4. The garden in the sky walkable very relaxing "

"The staff is great, but the area is difficult to reach by taxi, the air conditioning in the room does not work well and only freezes you or does not work at all."

"This is seriously one of the best places I have ever visited. The staff were absolutely incredible -- they helped plan out my itinerary, arranged all the tickets, provided transportation. They didn't get into any games if up selling stuff. Everything was just honest support. The rooms and views were spectacular. Super clean. I rarely give reviews but the staff here are deserving of recognition. Absolutely one of the best places I've stayed."

"Great"

"Great hotel! But the entrance is from the underground."

"Clean and modern hotel which is situated in the middle of the city. You can get local or western food (KFC) nearby and you can walk to the cable car station going to the mountain"

"Great location and friendly staff. One thing I was dissatisfied with was the hot water system. The first time I turned on the hot water at the bath tub and vanity, the pipe had bursted and very brown water came out. One of the USB ports and plugs by the bedside was also loose/broken. However, overall it was a great stay."