cannot find check in info waste me many time for check in
宿泊されたお客様
8/10 (良い)
Chun Hung、Hong Kong
2016 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Reserve record management poor!
Hotel check in counter told me that there was no Hotel.COM reserve record! it is absolutely very poor! I waited over half hour for conformation!Other was OK.