2/10 (非常に不満)
宿泊されたお客様
2022 年 7 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
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My husband and I didn’t even stay there long enough, but the moment we stepped into our room it smelled like mold. We asked the front desk lady to move us to another room and she asked why and we told her it smelled like mold. She hesitated to move us to another room. Maybe about 5 minutes later she said okay and moved us to another room upstairs. Once we were trying to get settled in the room we noticed a few mosquitoes and we were like that’s okay we can kill them. But mosquitoes kept coming from all directions. My husband and I attract mosquitoes and we felt very unsafe in this hotel. We left the hotel and booked with another one down the street. We didn’t even stay more than an hour and had to leave because we felt unsafe. We weren’t able to get our money back since they didn’t want to accommodate for it. I would recommend booking elsewhere especially with the service they had as well as the room safety.
宿泊されたお客様
2022 年 6 月に 2 泊滞在