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"omfortable, clean, and location is ok free airport and train station pick up if ask early and staff is very kind and helpful and gave advices on my Tianmen forest park. they also offer private taxi ride with a very good deals if asked ( Guilin to & from Yangsou ) Stayed there for 2 nights in April 2026 - Zhangjiajie"

"Staff were friendly, nice and helpful. Arranged for airport pickup. Communication was not a problem. Things get easier when staff are gracious in facilitating and making your stay comfortable. "

"Staff was so pleasant and helpful. Room is spacious, clean, quiet, bed is comfortable, comfortable pillows, good shower water pressure, and the buffet breakfast is a must!! The location is across from Tianmen Mtn entrance. Centrally located with walking distance to many restaurants. Also gave a sample jar of the city’s fine tea and a souvenir. Def would stay here again. Highly recommend."

"I’m surprised that this “resort” qualifies to be on hotels.com. DO NOT STAY HERE!!! There is nothing good to say about this place. This place is worse than a hostel. Heed my warning. You will be sorry, if you don’t. It was so bad that I left almost immediately."

"Out of way. Not easy access .. near village"

"Breakfast was good."

"The rooms were extremely clean and very spacious. Each room had a toilet with a bidet. The bed sheets were spotless. Breakfast was great too! This is a great hotel also because it is walking distance to the Tianmen mountain entrance."

"Clean room, clean hotel. "

"Really lovely stay. The staff were super attentive, helpful, and kind. The room was great. Very comfortable. The breakfast was delicious, and the location was great. Highly recommend! "