The staff was very helpful on locating corner stores and grocery stores. The staff was very polite, friendly and respectful and made my stay very comfortable and safe. I highly recommend The Ugly House to everyone.
Vicente
2023 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Torrian
2024 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is cool its just very far unless you're headed to the airport or work in the local area . It also floods pretty bad in the area but it's a nice place.
Torrian
2024 年 1 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Isaac
2024 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed and tv and room clean
Isaac
2024 年 2 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
DAWN
2023 年 11 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No frills but excellent for the price.
DAWN
2023 年 11 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Shawn
2023 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For a hostile it was very quiet. The house manager was very helpful. Very clean
Shawn
2023 年 12 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Spencer
2024 年 4 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They moved me to another hotel that I couldn’t even go inside of.
Spencer
2024 年 4 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
HIGASA
2024 年 7 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very complicate
HIGASA
2024 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Marcela Josefina
2023 年 10 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The most incredible place I've ever known, it made me feel at home. The lady who takes care of it is incredibly kind and attentive. My fellow lodgers are amazing people. There's an atmosphere of peace and tranquility that makes you feel at home, but most importantly, you feel safe, comfortable, and at peace. With the security of living like family. I will miss you all, but I'll come back every time I travel to Houston. There's no more pleasant place than 'The Ugly House,' which, to me, should be called 'The Beauty House.' Love you all. Thank you all
Marcela Josefina
2023 年 9 月に 4 泊滞在
宿泊者限定の口コミ
4/10 (不満)
MARIA
2022 年 8 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A woman that I don't know who was, but was nice, other no recommend as there is just one bathroom for many rooms, too much people, have to wait long time just to use it.,
And I can't access to the property as is lock inside and the code they give didn't work, you have to knock the door very loud to someone open for you to enter, also the TV never worked, I am really never go again.
MARIA
2022 年 8 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
William
2024 年 1 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Door code was not working my first day, worst bunk bed i’ve sleeped in because it was moving a lot, temperature was very cold and they give my only a thin blanket, floor of the bathroom was covered with the same wet towel for four days, bathroom was also dirty and there was strange smells in the house. Sorry about the bad review, I hate doing that but if it can help futur visitor having a better experience than me, hope it can help.
William
2024 年 1 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2023 年 10 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't stay here unless you want trouble!!!!
Stayed here because of the price.
But I will never ever stay here again.
The staff was rude and made the environment very tense.
Tiffany is the house manager who has been to comfortable with her power to remove anyone on any day she is feeling bad.
Her helper Courtney is lazy and I ended up cleaning a majority of this dirty house.
Should be called Dirty House, unless they are referring to how Ugly the staff is to guests.
If I could give it a 0 star I would.
Stay away for your safety and well being.
Thank you.
宿泊されたお客様
2023 年 10 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Cassandra
2024 年 3 月 24 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Photos on the listing are VERY misleading. The property was filthy, smelled of mold, and visually had BLACK mold in nearly every corner of the house ESPECIALLY in the bathroom. Had I known the true condition of this property I would not of booked due to a severe allergy I have to mold, as does my 9 year old daughter who was with me for this trip. We originally had booked for 2 nights, but could not stay there a second night as it was a serious concern for our health. We have been home now for a week and we are still recovering from the allergic reaction we both suffered during the one night we were there.
There was no on site staff, the staff on the phone was very pleasant though. The other people staying there were also very nice. The customer service was truly excellent.
But this property is the most serious health hazard I’ve ever seen. It is NOT suitable for anyone to stay/live in.
Cassandra
2024 年 3 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Charles
2022 年 9 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
the place is located in an area where most of the houses have bars on the doors and windows. The room that was provided for me was a bedroom or something that was divided in half with sheetrock that was very poorly done. The room was only about 6 feet wide and 10 feet long painted a dark red. The door was the wrong size for the opening so there was gaps all around the door. The door did lock but since it didn't fit the opening as it was to small you could push open the door even with it being locked. The house had 8 rooms that I am sure was converted out of other rooms that were very poorly constructed. There was only one bathroom and it was very unsanitary. the shower/tub had rust stains and what looked like to me mold around the areas of the caulking. The ledge of the window in the shower had open tubes of toothpaste. I am supried