2/10 (非常に不満)
jorge
ペット同伴の旅行, 家族旅行
2024 年 6 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok so fist off getting to the room the counter was broken also the dresser was broken. The hallways and staircase smelt like Marijuana we also found a bag of meth/ coke we gave it the the very nice night lady she was amazing each time we talked to her. Also there website says they have a hot breakfast witch they dont all they had was waffles and cereal. Wegot told it was cuz the didnt have food to cook and that it was due to a storm that had happened a week beforehand. I wouldnt of been upset if we were informed of this when we checked in but wasnt. One of the ladies that we talked to was rude at times and other times was nice just depends on when u talked to her and the night lady was amazing she answered questions that she could and was very very polite when talking with us. I will never stay at this hotel again for the miss information and also the drug use that goes on at this place. And to top it off they still havent gave me my deposit back and the room was left better then we got it i will be discussing this matter with my lawyers to see if we can do something for the false advertisement since no one mentioned anything that had happened before us arriving