2/10 (非常に不満)
yingying
出張
2026 年 1 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
My stay at this hotel felt almost like punishment. Unfortunately, I had booked a non-refundable room.
1. the bathroom has no exhaust fan and the room window cannot be opened, which makes the situation after using the toilet extremely uncomfortable.
2. housekeeping threw away my prescription medication, even though it was in its original packaging and placed inside a large plastic bag. As a result, I felt physically unwell during my stay.
3. I placed my quilt on the sofa, but housekeeping assumed I no longer needed it and removed it, leaving me with only a thin bedsheet at night. I was very cold and could not sleep properly.
4. my pajamas were placed by housekeeping in the lower compartment of the bedside table where slippers are stored, which made them dirty and unusable.
5. both the bathroom door and the room door are very old and difficult to open and close, adding further inconvenience to the stay.
6. Renovation in the neighboring room started early in the morning, with constant hammering noises and a strong paint smell. I was unable to rest, and after waking up I felt dizzy and unsteady on my feet, likely due to the fumes. Despite the seriousness of this situation, the front desk showed no apologetic attitude at all. Even more concerning, the hotel manager did not come to inspect the site personally and only sent other staff to take a look, which reflects very poor management and lack of concern for guest safety.
yingying
2026 年 1 月に 1 泊滞在