The best part of this Motel is the staff. Mr. Ross and Arpita always had a smile to greet us each time we walked through the doors. And Mr. Ross took to my brothers sarcasm with a chuckle, and my picky wants as well. Each time I had a request I was accommodated with a smile, and no problem. I also enjoyed watching the wildlife at the lake. If ever in Hot Springs I would definitely consider staying here again. However, you might need a new pool guy. Glad I did not plan on enjoying the pool. While some did, I would have had to pass. A bit to cloudy for my liking.
Debra
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Denny
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
they experience a tornado a week before we arrived having problems with door keys but service was very good and personnel was very friendly and polite.
Denny
2024 年 5 月に 4 泊滞在
8/10 (良い)
Sunisa
家族旅行
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Baymount by Wyndham Hot Springs by the Lake, in my opinion, has great potential to be able upgrade hotel level due to beautiful location right next to the lake with beautiful mountains in the distance and the excellent cleanliness. The major problem is maintenance of the property and staffing. There was only 1 staff who seemed to do everything. When we were there to check in, there was no one for a long while. Turned out she was in the bathroom. When we had problem because of broken faucet and she was away trying to deal with other guests. Surprised she could still being friendly with all the things she had to deal with alone.
Sunisa
2024 年 5 月に 1 泊滞在
4/10 (不満)
JD
家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 13 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Had many problems with our door not shutting, we even switched rooms and still had the same issue. Was very worried anyone could come in and take our stuff once we left.
JD
2024 年 5 月に 1 泊滞在
4/10 (不満)
Jared
カップルで旅行
2024 年 5 月 11 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Our room smelled bad. The whole place looked like it was under maintenance. The sign had fallen over. The bar/restaurant wasn’t available. The pool wasn’t ready yet. Water never got hot. Will never come here again.
Jared
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Wade
家族旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great
Wade
2024 年 3 月に 1 泊滞在
8/10 (良い)
Dacia
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dacia
2024 年 5 月に 1 泊滞在
8/10 (良い)
Lisa
カップルで旅行
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a convenient location . Beautiful views of Lake Hamilton. The staff was very kind. If you are a coffee drinker though bring your own coffee pot(we went out and bought one) and coffee because their coffee left a lot to be desired.