Hörnlebahn

I started to notice that my sheets were not being changed toward the end of my trip, and the rooms were not very well ventilated/stuffy

Dominic was on duty at the front desk during the majority of my stay. He was a tremendous resource when I had questions about planned activities, how to get around the city and how to best get back to the airport. He's a tremendous customer service representative for your hotel -- friendly, well-spoken, positive attitude.