ホープウェルシティマリーナ周辺のホテル

「This room was horrible and not clean. 」

「We booked two rooms for one night before we few back home from Richmond airport (about 25min). This hotel wasn't that close to the airport. The rooms were very large (like a studio apartment) and had a refrigerator, stove, sink, and all the items needed in a kitchen. It had some amenities..hair dryer and soap but no shampoo or any "extras." One of our rooms was perfect no complaints. The other had an overwhelming smell of fried food and the room looked like it had been lived in for...

「Clean room. Super friendly staff. Property grounds and public restroom clean. Elevator was down but I was given room on 1st Floor -I did not mind. Breakfast area super clean and food cooked perfectly. Chef was monitoring breakfast area and really nice. Location was perfect for me as I had business on the base. Shops super close. I would definitely stay again. 」

「Breakfast complementary rooms were clean. Staff were friendly. There was only this one lady(staff she was knitting )that spoke to everyone except for me and my family, and my child dropped the piece of paper, not noticing, but the lady picked it up so aggressively as if she was aggravated with us being down there eating breakfast」

「Tyler was at the front desk when we checked in and he could not have been more pleasant and helpful. The lobby was decorated for Easter and the staff was friendly. My only complaint is that the breakfast had no fruit available other than apples. 」

「My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not...

「Check-in staff was very helpful」

「We checked in and pulled around to the side entrance where we where instructed to go and the outside door would not open with our card so we had to walk around to the front to get to the room. Go up to the room and the hallway and room were under construction with no power in the room, go back to the desk and they assign us to another room. We go to this room and cannot get in the door. It will not unlock. Go back to the front desk and the lady says the lock battery may be dead and she had to...

「Canceld stay. Dirty rooms, ded cockroachs in the floor in room and dirty mini fridge.」

「Clean room」

「No kitchen」

「Lovely old well cared for 」

「Door would not properly lock, had to ask to move to a different room. Rooms had an odor 」

「Everything was great. Nice, historic building that had recently been refurbished. Lots of charm. Big enough room, comfortable bed, and modern bathroom.」

「We stayed one night. Our room was very clean and comfy. Breakfast had a nice selection. Would definitely recommend. 」

「Upset about all of it」

「Even though I made a reservation there was no room for me when I got there. The front desk was very rude, unhelpful and completely unapologetic. Very disappointing especially as I am a platinum Marriott member. 」

「Pros: Big rooms, large showers with good water pressure. Nice outside picnic area and ample parking. Friendly staff both outside and in. Cons: Floors were sticky, no amenities in bathroom except bar soap. Breakfast very disappointing. No room amenities such as coffee pot or hairdryer.」

「Good 」