First the good news - the location and views are great: close to Ala Moana shopping center with lots of restaurants as well as the beach - all within walking distance. Even an ABC store two doors away. However, only one of the two elevators was operational for our entire stay, and it was painfully slow. We waited as long as 20 minutes at times for an elevator. It is intolerable in a 40 story building to have only one elevator for everyone to share - guests, housekeeping staff and permanent residents. People talk to each other while waiting in the lobby and while on the elevator. Everyone had a horror story about how long they had to wait, how long the faulty elevator had been out of service, how slow the one remaining elevator took. There was never anyone in the manager's office in the lobby to complain to or at least sympathize with the slow service.
As for the room itself, the shower dripped constantly, the kitchen space was pullman space size, and the silverware drawer had one spoon and three forks. The TV had 4 remotes, with no instructions on operation. I finally got the one PBS station to work, but couldn't get any other channel. These things are fairly minor gripes, but the elevator is a deal breaker in a high rise unit and dangerous for any emergency that may happen. This is a MAJOR law suit waiting to happen. How are emergency responders supposed to care for someone without an immediate way to get to them?