Aloha Kazuhiro, Mahalo for taking the time to share your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and for choosing us to host your son's wedding. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area. Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa
Aloha Kayo, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Makiko, Mahalo for rating your stay. Our team strives to ensure an exceptional experience for each guest. We are very sorry for not meeting your expectations. We hope you will give us another opportunity to show you our hospitality and prove that we truly value your patronage.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Ayako, Mahalo for letting us know your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
8/10 (良い)
MOTOKO
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス
MOTOKO
2024 年 4 月に 2 泊滞在
Guest Experience Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Aloha Motoko, We appreciate your gracious rating about your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It means a lot for us to learn that we met all of your expectations. Mahalo for being our guest, and we look forward to a future visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Taro, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Your continued loyalty means the world to us, and we are grateful for the opportunity to host you during your visits. We are sorry to read your favorite balcony was under construction during your recent stay, but we are glad our team provided you with a coupon to make up for the inconvenience. We are also happy you love our location and interior. We can not wait to welcome you back for another memorable stay, and we will do our best to ensure that your next visit is just as fantastic as the ones before.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Yoritaka, Mahalo for posting a review of your stay with us. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Takashi, Mahalo for your lovely review of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad you enjoyed our scenic views and unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining, and entertainment attractions. It was a pleasure having you, and we hope to see you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Mao, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your gracious feedback, and we are pleased you enjoyed your stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Chizuko, Mahalo for posting a review of your stay with us. We hope that overall you had a pleasant visit; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Kaneko, We appreciate you taking the time to leave your rating and are happy if you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
8/10 (良い)
KOJI
2024 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
KOJI
2024 年 2 月に 2 泊滞在
Guest Experience Teamからの返信 (投稿日 : 2024 年 3 月 9 日)
Aloha Koji, Mahalo for sharing the nice rating about your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa
Aloha Fumihiro, Mahalo for taking the time to leave your comments. While we are glad you liked our location and our service, we wish you had a better experience as our guest. As a historic resort, we, unfortunately, cannot change anything in regard to our guestrooms. We do hope to have the opportunity to welcome you back to provide the true Moana "First Lady, First Class" stay. During your next visit, we recommend rooms in our Tower Wing with larger, more spacious guestrooms and a balcony overlooking vibrant Waikiki or Waikiki Beach. It was our pleasure to have served you, and we hope to see you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Sumie, Mahalo for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Mami, Mahalo for rating your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Takehisa, Mahalo for sharing the nice rating about your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Naoyoshi, We appreciate your gracious rating about your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It means a lot for us to learn that we met all of your expectations. Mahalo for being our guest, and we look forward to a future visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Remi, Mahalo for your energetic review of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to know you enjoyed the scenic views from your guestroom. We are excited to share your kind remarks with our associates. They are committed to enhancing each guest's visit with exceptional Hawaiian hospitality, and we appreciate your recognition of their service. We look forward to your return and wish you all the best with your travels. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Shuichi, Mahalo for sharing your feedback with fellow online travelers regarding your visit to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. It was our pleasure to accommodate you, and we look forward to welcoming you back soon.Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa
Aloha Maiko, Mahalo for staying with us at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and for your gracious review. We are glad you enjoyed our unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. We hope you will stay with us again soon. Mahalo once more for taking the time to share your feedback. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Takanori, Mahalo for the honest comments. While we are glad you liked your overall time with us, we are sorry for not meeting all of your expectations and for missing the mark with some of our services while you were here. We appreciate the feedback that helps us strengthen our guest experience on all levels, and we will use your comments to serve you better in the future. We hope you will choose us again for a more seamless experience.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
10/10 (非常に良い)
Kazuyo
家族旅行
2023 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean and beautiful. I would like to stay again.
Aloha Kazuyo, Mahalo for sharing your feedback with fellow online travelers regarding your visit to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay, especially our beautiful accommodations. It was our pleasure to accommodate you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Ryota, We appreciate your gracious rating about your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It means a lot for us to learn that we met all of your expectations. Mahalo for being our guest, and we look forward to a future visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Yasushi, Mahalo for choosing our resort for your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was less than satisfactory due to the noise issues you experienced while you were here. We will discuss this as a team as we continually strive to improve our guest experience. We are grateful for your valuable feedback and hope you will consider giving us another chance to prove we are up to the task of delivering a seamless, outstanding stay.Mahalo,Hotel Executive Office,Moana Surfrider, A Westin Resort & Spa
Aloha Takeshi, Mahalo for the enlivening review of your recent stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We are pleased to hear how much you loved our unbeatable beachfront location and thoughtful associates. It was a pleasure having you as our guest, and we look forward to welcoming you again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Kayo, Mahalo for the enlivening review of your recent stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We are pleased to hear how much you enjoyed our beautiful beachfront location and stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Satoshi, Mahalo for the perfect rating. We are glad you had a wonderful time at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Haruhito, Mahalo for staying with us at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and for your gracious review. We are glad you enjoyed our unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. We hope you will stay with us again soon. Mahalo once more for taking the time to share your feedback. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Jobu, Mahalo for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and we look forward to welcoming you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Sachi, Mahalo for the enlivening review of your recent stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We are pleased to know how much you loved our thoughtful associates and stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Takashi, Mahalo for your lovely review of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to read you enjoyed the scenic views from your guestroom and that you had an enriching dining experience at our restaurant. We appreciate your business and look forward to accommodating you again for another great stay. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Yukio, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Daisuke,Mahalo for the fantastic rating. We take great satisfaction in providing an exceptional stay for our guests filled with Hawaiian hospitality, and we appreciate you recognizing our efforts. It was our pleasure hosting you again, and all of us at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach look forward to your next visit.Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa
Aloha Valued Guest, Mahalo for your great review of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We are pleased you loved our well-maintained resort and refreshing amenities, as well as the enriching breakfast we serve. Knowing that you left inspired and recharged is a vital part of our commitment to our guests' well-being. We appreciate your business and look forward to hosting you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Hiroyuki, Mahalo for taking the time to share your experience at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Everything we do is designed to provide a revitalizing experience for our guests filled with Hawaiian hospitality; therefore, we are pleased that we exceeded your expectations. It was our pleasure to accommodate you, and we look forward to your return soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Miho, Mahalo for choosing Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa
Aloha Yu, Mahalo for choosing Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa