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Island Pacific Hotel

4.0 star property

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Located close to Hollywood Road Park and University of Hong Kong, Island Pacific Hotel provides a coffee shop/cafe, a bar, and a gym. The on-site international cuisine restaurant, Centre Street Kitchen, offers breakfast, lunch, dinner, and light fare. In addition to conference space, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
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8.6 out of 10, Excellent, 2,310 reviews
The price is ￥10,038
￥11,343 total
includes taxes & fees
Jun 4 - Jun 5
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from May 13 2022 to December 31 2023 (dates subject to change).
The property is closed between January 1 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for HKD 440.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately HKD 151.8 for adults and HKD 151.8 for children
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Island Pacific Hotel have a pool?

Yes, this property has an outdoor pool.

Is Island Pacific Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Island Pacific Hotel?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at Island Pacific Hotel?

Check-out is at noon.

Where is Island Pacific Hotel located?

Located in Central & Western District, this hotel is within a 10-minute walk of Hollywood Road Park and University of Hong Kong. Shun Tak Centre and Soho are also within 1 mi (2 km). Eastern Street Tram Stop and Western Street Tram Stop are within a 5-minute walk.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 427 out of 999 reviews
Rating 8 - Good. 427 out of 999 reviews
Rating 6 - Okay. 104 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不差, 可能剛好CHECK-IN 等太久
Stayed 1 night in Apr 2021
Verified

8/10 Good

Shun Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體值得再來

員工態度好. 安排的房間都很滿意! 如果房間大少少會更好!
Stayed 1 night in Mar 2021
Verified

8/10 Good

Hei Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional Service Recovery

Extra credit to Duty Manager Nicole for the arrangement of room change due to the endless spitting noise from an unbehave neighbour in early morning , highly appreciated for the service recovery. This is what I would have done as an ex 5-star hotel FO colleague.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay on Valentine’s day!

Friendly and sincere check-in services as it’s a bit long queue on Valentine’s day, yet they apologized and make you feel very welcomed still, and automatically postponed our check-out time when we have waited for a bit long. Clean room and user-friendly design. Spacious on our room type. Excellent sunset view especially in the bedroom!
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfair treat on staying at suite!

We had stayed at the rooftop suite for two nights, everything was going quite well, the room is spacious and neat, the view is stunning, two toilets are very convenient. We had really enjoyed our stay until checking out. We have been told that we gotta leave 10 minutes for the housekeeper to check the room during the check-in. I think this was pretty strange since I already gave my credit card for guaranty. When we check out, the receptionist asked us to sit at the sofa to wait until everything being checked. After waiting for 15 mins, I went and asked how long it gonna takes longer while I saw many people just checking out with handing the keys only. Another receptionist explained that they have to make sure guests who staying at suite do not leave any of their belongings, that’s why we had to wait until the room is fully inspected. I would say this is a very lousy explanation, they don’t bother to check the standard room but the suite only? Apparently, they wanna make sure nothing ‘valuables’ been taken from the suite. This is the worst experience ever, paying more money for a suite for better relaxation but turn out treated as a theft, this is absolutely awful! As a matter of fact, your credit card is on their hands that could charge you anytime. This doesn’t make any sense.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

ManKit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太美好了！

咁深刻的優質服務！還把我前幾次住下來我提出的要求，他們早就在我今次check-in之時為我準備好！我實在驚喜萬分！肯定會再次來！
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Bedsheet seems not very clean
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Bapita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was really helpful with my reservation. As i wanted to do pay in advance booking ( since my fd helped me pay ) rather than me having to show the same card as the one i have to input during booking. She helped me go through the same website as i was in to assist me. I found that really heartwarming and welcoming. Moreover when i went to check in, the front desk agent was really nice and kind. Just a downside that i didnt have a facewash or makeup remover with me and they didnt have it at the back but that was more of my fault. All in all, definitely gonna go for stays there again! It was a very pleasant stay 💖
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
客房簇新，但床墊太硬
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. Staff are very friendly and helpful. Convenient location.
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
雪櫃有黃色的漬，浴室的邊原本是白色的防水膠，都發黃的。明顯房間出租率高但清潔不足。
Stayed 6 nights in Dec 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
代別人預約，根據入住者形容轉述。 酒店隔音差，不過職員服務好好，協助換房。職員有禮而且樂意為住客解決問題。
Stayed 3 nights in Dec 2020
Verified

4/10 Poor

Athanasios

Disliked: Staff & service, room comfort

Not so happy

I booked harbour view , but found window is badly insulated and street noise from below traffic felt disturbing. Also the hotel just uses current covid measures as an excuse to remove nespresso machines from rooms. Just cost savings! Not a single case worldwide recorded of infection from a coffe maker . Room was very small at below 50% occupancy rate and late check in something comfortable would have been a nice upgrade. Again just pure cost saving.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Yuet Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還好

整體來說服務態度好，環境也很舒適。 但是浴缸的去水口，未能夠倒塞，浸浴缸時水不斷走。
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

SP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have pre-check-in check in relation to COVID-19 which makes me feel safe to stay in the hotel. Staff are Super nice and professional. I will definitely come back again.
Stayed 6 nights in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience overall

Design is modern, clean room and toilets. Got a bit of sea view even though we had the cheapest option. Would go again!
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體非常舒服寧靜，景觀非常好
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Couple staycation

Exo friendly hotel but the bed was super hard and we kept hearing banging throughout the day and night.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工態度很好,個海景很開揚,很靚,附近有不少美食
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

CHIN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

床有待改進

整體是不錯的，唯一需要改善是床的問題，因為是兩張單人床合併為一張大床，所以睡的時候會明顯感覺到床邊在床的中間位置。床褥也偏硬，不是每一個人合適。
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Yat Long

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

disappointed stay with my lover

Old fashioned hotel without usb socket. Terrible lobby decoration. Receptionists reply with stupid answer. Need to wait for 15minutes while checking out. I thought I was in the 20th century. You can have a better choice. Trust me!
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Mr.Chan

Liked: Cleanliness, staff & service
The fridge is not cold at all and the drinks I put inside turn sour.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Nice and helpful receptionist !
Stayed 1 night in Aug 2020