外観

ホイアン リバーサイド リゾート & スパの口コミ

4 out of 5

口コミ

8.8

非常に良い

評価 10 - 36 件の口コミ中 20 件が非常に良い" "
評価 8 - 36 件の口コミ中 11 件が良い" "
評価 6 - 36 件の口コミ中 3 件が普通" "
評価 4 - 36 件の口コミ中 2 件が不満" "
評価 2 - 36 件の口コミ中 0 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

7.6/10

設備とサービス

8.0/10

施設のコンディションと設備

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホイアンの旧市街からは少し離れていて、移動にはホテルのシャトルバスかタクシー、無料のレンタル自転車を使います。日中は自転車でどこでもいけますが、夜の移動は少しだけ不便に感じました。 部屋では目の前の川をのんびり眺めながらくつろぐことができます。最低限のアメニティは揃っているので、問題なく滞在できました。
2019 年 4 月に 2 泊滞在
Sales Department.からの返信 (投稿日 : 2019 年 5 月 14 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your very high mark. We recognized that you had a great time here. Your high appreciation about our resort will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

4/10 (不満)

Keeth、SGN, VN

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
室内電話を直してくれなかった。 室内が暗すぎた。
2019 年 5 月に 2 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Sir/Madam Keeth, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very sorry for our phone and dark room. We will try to fix them as soon as possible. If there were anything else did not make you feel comfortable, please feel free to advise us to improve our service. We work hard to make our guests happy and appreciate your feedback. Wish you all the best and looking forward to welcoming you again to our resort. Best regards

6/10 (普通)

宿泊されたお客様

カップルで旅行, グループ旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
バスタブがなかったり、溜まるだけお湯がでない。 空港まで比較的近いのに送迎代が高いです。
2019 年 3 月に 2 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. If there were anything did not make you feel comfortable, please feel free to advise us to improve our service. We work hard to make our guests happy and appreciate your feedback. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

Sadiksha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well spent holiday
Friendly staffs, resort is located in quite and peace area, 20 mins away from city. Convenient to travel around tourist spot. Hotel have private beach and transportation service. The food price in resort might be lil. expensive but there are lot of option to eat nearby. Hoi an will always be my fav. Spot in 🇻🇳.
2020 年 2 月に 3 泊滞在
Mrs. Duongからの返信 (投稿日 : 2020 年 3 月 12 日)
Dear Mr/Mrs. SADIKSHA, Warmest greeting from Hoi An Riverside Resort & Spa! Thank you for taking time to review us on Hotel.com. We are so haapy to know that you were excited in our staff, food. We always try our best to improve our serivce to serve you in the next time. Best Regards,

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Situation nice along the river nice staff and helpful
2020 年 2 月に 13 泊滞在
Mrs.Duongからの返信 (投稿日 : 2020 年 2 月 28 日)
Dear ANONYMOUS, Warmest greeting from Hoi An Riverside Resort & Spa! We are very much appreciated your comments regarding your stay at our resort. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank again and we look forward to welcoming you back to the hotel in near future. Kind regards Mrs. Duong

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
Service and food were good. We didn't use the pool as it was raining during our stay. Rooms weren't super clean and think this hotel is quite old but for the price you pay, you can't really complain.
2020 年 1 月に 2 泊滞在
Hoi An Riverside Resort & Spaからの返信 (投稿日 : 2020 年 2 月 3 日)
Dear Valued guests, Thank you so much for your kind comments, wish you all the best and hope to seeing you soon. Hoi An Riverside Resort & Spa

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff in a green and peaceful layout. Unique situation not sterile like a modern hotel. Lovely pool and restaurant area to chill at. Short trip to town or beach.
2020 年 1 月に 6 泊滞在
Mrs.Duongからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Anonymous, Warmest greeting from Hoi An Riverside Resort &Spa! Thank you for taking time to review us on Online Travel Agent. We are very happy to know you have good memories during stay with us. We hope we have chance to serve you next time Best Regrads,

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 1 泊滞在
Mrs.Duongからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Anonymous, Warmest greeting from Hoi An Riverside Resort & Spa1 Thank you for spending time to reviews us on Hotels.com We looking forward to welcoming you next time Best Regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful
Great location, beautiful grounds along the river, friendly staff
2019 年 11 月に 2 泊滞在
Mrs.Duongからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Anonymous, Warmest Greeting from Hoi an Riverside Resort & Spa! It was our pleasure to server you guys. We always do our best to respond our guests' encouragement. This is a great motivation for the whole team to try to improve themselves and the quality of service. We are looking forward to welcome your back in the future.

10/10 (非常に良い)

Christopher

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great!
Freindly staff, quiet, clean, good location, great pool
2019 年 11 月に 1 泊滞在
Mrs.Duongからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Mr. Christopher, Warmest Greeting from Hoi An Riverside Resort & Spa! We have to say thank you to you guys for choosing us at place on your holiday. The feeling of learning that you are truly satisfied when staying here is extremely happy. Your compliments are a great motivation for all employees. Thank you. We are looking forward to welcome you back to the near future.

10/10 (非常に良い)

Mrs J

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel on the outskirts of Hoi An
We really enjoyed our stay in this hotel. The staff were friendly and could not have been more helpful. The pool was lovely and the restaurant good value. We also experienced an excellent massage in the hotel. Our large room was quiet and had a pleasant view of the river. It was easy to get into the centre of Hoi An either by the free hotel shuttle service or by taxi.
2019 年 11 月に 4 泊滞在
Ms.Duongからの返信 (投稿日 : 2019 年 11 月 28 日)
Dear Mrs.J, Warmest Greeting from Hoi An Riverside Resort & Spa! Thank you for taking time to review us on Hotels.com. We are pleasure to know you had good experiences at our resort. We will let our team know how much you liked their services We hope we have chance to serve you next time Thank you Ms, Duong

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
외곽에 위치해 있어 조용하고 여유롭게 휴식을 취할 수 있어 좋았습니다. 직원들도 친절하고 상냥해서 짧은시간 좋은 인상을 주었습니다. 특히 쿡킹 클레스 시간이 가장 좋은 추억이 되어 주었는데 쉐프님 친절함과 베트남 음식에 호기심이 생겨 기회만 주어진다면 몇일 머물면서 좀더 배우고 싶습니다. 혹시 호텔 관계자분께서 보신다면 답장 부탁드립니다. 다시 방문하고 싶습니다. 좋은 추억 주신 직원분들께 감사드립니다.
2019 年 10 月に 1 泊滞在
Ms. Duongからの返信 (投稿日 : 2019 年 11 月 13 日)
Dear Anonymous, Warmest Greeting from Hoi an Riverside Resort & Spa! Thank you so much for your review regarding your recent stay in our resort We are delighted to read your comment, rating us the best amongst the other properties in Hoi An and we trust our team had brought an enjoyable holiday to you during the time We look forward to welcoming you back soon Best regards Ms. Duong

8/10 (良い)

Adam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good 4 star hotel resort! Value for Money!
Good little resort style hotel. Lovely pool. Buffet breakfast great, eating area a little hot as it is open air! Lovely big rooms which are well appointed. Overall great value for money
2019 年 10 月に 7 泊滞在
Ms.Duongからの返信 (投稿日 : 2019 年 10 月 15 日)
Dear Adam, Wamest Greeting from Hoi An Riverside Resort and Spa! Thank you for your review. We appreciate the time you have taken to write this review on Expedia. We are really happy to know that our breakfast is great. We will upgrade eating area in the future which make you more feel better. Best Regards, Sales Team Department

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
I always stay at Hoi An Riverside Resort & Spa when I visit Hoi An. It's a beautiful hotel with lovely grounds and a wonderful staff.
2019 年 10 月に 3 泊滞在
Ms.Duongからの返信 (投稿日 : 2019 年 10 月 15 日)
Dear Christopher, Greetings from Hoi An River Resort & Spa! Thank you so much for your beautiful compliments about our hotel during your trip to Hoi An recently. We are happy that you were satisfied with everything at Hoi An River Resort & Spa. Your feedback is very valuable for us to be proud of our hotel and team who always strive to contribute our Guests memorable holidays in Hoi An. Best Regards, Sales Team Department.

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度
Good service and property was very clean Loved the architecture of the buildings Far enough from beach and town so as not to be in the rat race but not to far to get to either Thourghly enjoyed our stay here and would definitely recommend
2019 年 9 月に 10 泊滞在
Ms.Duongからの返信 (投稿日 : 2019 年 10 月 21 日)
Dear valued Guest, Thank you for taking the time to write us a very positive review and for recommending our hotel to other travelers. We are glad to hear that you had enjoyed your stay with us. It is a pleasure to welcome you again to our hotel next time you are travelling to Hoi An Best Regards, Ms.Duong

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
한적한 곳에 있어서 조용하고, 숙소에서 강가가 보여서 좋았어요. 조식도 매우 맛있었습니다~
2019 年 8 月に 1 泊滞在
Ms. Duongからの返信 (投稿日 : 2019 年 11 月 13 日)
Dear Anonymous, Warmest Greeting from Hoi An Riverside Resort & Spa! Thank you so much for sharing your experience about your recent stay in our Hoi An Hoi An Riverside Resort & Spa We trust that you had a memorable holiday during the time. Thank you for highly recommended for buffet We look forward to seeing you again in our resort at soonest Best regards Ms. Duong

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet location, nice big swimming pool, clean rooms and very attentive staff. Regular free shuttle bus to the old town is perfect, and it's only a short taxi ride from An Bang beach. Buffet breakfast had more than enough options for us, happy hour by the pool every afternoon, I would stay again if we were to visit Hoi An.
2019 年 7 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a goood hotel for families, it was a bit far from the city but you could there quite easily by taxi or their shuttle service. Lots of geckos around if you are scared of them ,staff were very accommodating and changed my rooms,they went out of their way to help
2019 年 6 月に 3 泊滞在
Sales Department.からの返信 (投稿日 : 2019 年 7 月 3 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa. Thank you so much for your stay with us. We recognized that you had a great time at our resort. We are very happy to receive your very high mark. Your appreciation will make us more efforts to serve our guests as much we can. Wish you all the best and we are looking forward to welcoming you return to our resort one day.

6/10 (普通)

Siu Fong

良かった点 : 清潔度、スタッフとサービス
2019 年 5 月に 1 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 20 日)
The warmest greeting from Hoi An Riverside Resort&Spa, Thank you so much for staying with us! We hope that you had a great time with us! If there were anything did not make you feel comfortable, please feel free to advice us to improve our service! Wish you all the best and looking forward to welcome you again!

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 3 泊滞在
Sales Department.からの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Mr. Calvin Robertsone, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your maximum mark. We recognized that you had a great time here. Your high appreciation about our resort will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

WONBIN

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 4 月に 1 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Sir/Madam Wonbin, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your maximum mark. We recognized that you had a great time here. Your high appreciation about our resort will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

Bernie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 4 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Mrs. Bernie Zaehner, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your maximum mark. We recognized that you had a great time here. Your high appreciation about our resort will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such beautiful grounds and spacious, well appointed rooms. Ours had a balcony overlooking the waterway. We enjoyed tea and coffee out there each morning. The staff was so lovely and caring. A van to and from the center of town runs four times a day, at no extra charge. The breakfasts include fresh fruits, local favorites and omelettes and soups made to order, all of which are included in the price. We took a fun cooking class, where we learned to make fresh spring rolls, Vietnamese pancakes and the fluffiest omelettes,which we flipped with the flick of the wrist. I still giggle remembering it! The pool area is slice of paradise. Although I cannot swim, I hung out there and enjoyed the best mojito I have ever tasted! Riverside Resort is the jewel of Hoi An. Everything was just perfect.
2019 年 4 月に 2 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your maximum mark. We recognized that you had a great time here. Your high appreciation about our room, view, breakfast, drink, shuttle bus, staff, cooking class and pool area will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

4/10 (不満)

Park

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 1 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Sir/Madam Park, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback. If you have any problem or inconvenience during their stay, please feel free to contact us anytime. We highly appreciate about that. It will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
아이동반이라면 추천
룸 컨디션이 그렇게 막 좋은건 아닙니다. 지은지 오래된 건물이라 커넥팅룸 했는데 한 방은 에어컨이 낡아서 ㅠㅠ 한 방은 새거라서 추웠어요. 욕조가 커서 좋았습니다 그리고 강 바로 앞이라서 뷰가 아주 끝내줍니다. 게코가 있지만 객실에 들어오지는 않아요 모기를 잡아먹어주는듯? 생각보다 벌레가 많이 없어서 쾌적하게 잘 보냈어요 직원들이 매우 친절하고 인사도 잘 해줍니다 ㅎㅎ 아이들 동반이라면 추천합니다 조용한곳에 있어요 관광지는 그랩잡아 다녔어요 쿠킹클래스도 재밌게 잘했어요!
2019 年 4 月に 5 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 20 日)
Dear Sir/Madam, The warmest greeting from Hoi An Riverside Resort&Spa, Thank you so much for staying with us! We hope that you had a great time with us! If there were anything did not make you feel comfortable, please feel free to advice us to improve our service! Wish you all the best and looking forward to welcome you again!

8/10 (良い)

chorong

良かった点 : スタッフとサービス
괜찮았어요
택시비가 싸서 올드타운으로 이동해도 천얼마밖에 안나왔어요. 다만 모기가 좀 많았고 5만원 이었던걸 감안하면 전반적으로 괜찮았습니다
2019 年 3 月に 1 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Mrs. Chorong, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with very high mark. If you have any problem or inconvenience during their stay, please feel free to contact us anytime. We highly appreciate about that. It will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

Ingvar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mkt bra resort
Mkt bra upplevelse på 7 veckors resa så var detta bästa hotel. Gillade poolen med säng vid pool kanten. Bakom sängen var det en flod, så gott om vatten. Buffe frukosten var bra med ägg kock som ordnade ägg stationen. Bra dusch med tak dusch samt munstycke. Åker gärna tillbaks.
2019 年 3 月に 5 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Mr.Ingvar Fägerblad, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your maximum mark. We recognized that you had a great time here. Your high appreciation about our pool, especially bed at the pool edge, bathroom, breakfast, and restaurant staff will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely and relaxing away from the noise nice breakfasts and dinners in the restaurant very clean room with all you need. Shuttle bus to beach or old town 3 times a day staff were very helpful pool was very big gym is old with the machines in need of repair but that wasn’t an issue for me!
2019 年 3 月に 2 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your maximum mark. We recognized that you had a great time here. Your high appreciation about our location, room, breakfast, dinner, shuttle bus and staffs will make us more efforts to serve customers as much we can. Besides, we will upgrade our fitness center to have a lighter and more modern place in the future. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
We got a private transfer from the airport organised through the hotel, they sent a hotel staff member to greet us at the airport and help us to the car, it was a very personal experience, all the hotel staff were extremely helpful and polite
2019 年 3 月に 3 泊滞在
Sales Department.からの返信 (投稿日 : 2019 年 3 月 11 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your maximum mark. We recognized that you had a great time here. Your high appreciation about our private transfer, staff will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 2 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度
The staff was amazing, Thua Le Tron was so helpful and answered all my questions
2019 年 2 月に 1 泊滞在
Sales Departmentからの返信 (投稿日 : 2019 年 2 月 22 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your very maximum mark. We recognized that you had a great time here. Your high appreciation about our staff, especially for Thua Le Tron will make us more efforts to serve customers as much we can. Thua Le Tron is very happy for your sincere compliments. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
옆에 강이있어서 뷰가 좋았고 주변에 마사지 시설 및 야시장이 근처에 있어서 좋았습니다. 아침 조식이 맛있고 숙소청결또한 만족스러웠고 직원분들도 친절해서 좋았습니다.
2019 年 2 月に 3 泊滞在
Kathy (Mrs.)からの返信 (投稿日 : 2019 年 2 月 28 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your positive feedback with nice view, cleaness and friendly staff. Wish you all the best and looking forward to welcoming youback to our resort. Best Regards,

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staffs tried their best to accommodate the request of the guests
2019 年 2 月に 5 泊滞在
Sales Department Team.からの返信 (投稿日 : 2019 年 2 月 14 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very delighted to receive your feedback with very maximum mark. We recognized that you had a great time here. Your high appreciation for our staff will make us more efforts to serve our customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards.

8/10 (良い)

kyungsuk

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
호이안에서의 숙소
시내와 좀 떨어진 한적한 곳이였습니다. 시끄럽지않고 조용해서 우리는 만족하였습니다. 리무진픽업을 신청하였으나 한국에서의 항공지연으로 인해 우리는 택시를 타고 가야했어요. 그래도 경험이였고 좋았습니다. 숙소 첫날 바퀴벌레가 나와서 다음날 카운터에 얘기하자 업그레이드된 방으로 안내되었습니다. 여자들 네명이서 우리는 너무 만족하고 조식또한 과하지도 부족하지도 않은 식사 였어요. 탁트인 뷰가 너무 상쾌하고 기분좋은 하루를 시작하게 해줘요. 전체적으로 우리는 만족한 숙소였답니다.
2019 年 2 月に 3 泊滞在
Sales Department Team.からの返信 (投稿日 : 2019 年 2 月 14 日)
Dear Kyungsuk Lee, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very delighted to receive your feedback with very high mark. We recognized that you had a great time here. Your high appreciation for our staff, location and view will make us more efforts to serve our customers as much we can. Besides, we will improve our breakfast so that we can serve our customers better. Wish you all the best and looking forward to welcoming you again to our resort. Best regards.

8/10 (良い)

Christoffer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 7 泊滞在
Sales Teamからの返信 (投稿日 : 2019 年 1 月 21 日)
Dear Mr. Christoffer, Thank you very much for your reviews. We hope to welcome back next time. Best Reagards,

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
total reputation
Small size resort and facility is expected as well. All facility looks old but it looks reformed so looks clean. As other mentioned, could see lizard in the room sometimes. Breakfast was nice and shuttle bus especially evening time was luxury shuttle, so it was great.
2018 年 12 月に 2 泊滞在
Sales Department.からの返信 (投稿日 : 2019 年 1 月 4 日)
Dear Sir/Madam, Warmest greetings from Hoi An Riverside Resort & Spa! Thank you so much for your stay with us. We are very happy to receive your feedback with your very high mark. We do hope that you had a great time here. Your high appreciation about our room, facility, breakfast and shuttle bus will make us more efforts to serve customers as much we can. Wish you all the best and looking forward to welcoming you again to our resort. Best regards,