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Customs House Hotel

3.0 star property
Historic hotel with free breakfast and a restaurant

Choose dates to view prices

Photo gallery for Customs House Hotel

Front of property
Breakfast, lunch, dinner served; seafood
Quadruple Room | 1 bedroom, desk, free cribs/infant beds, free WiFi
Superior Waterfront King Room | Terrace/patio
Superior King Standard | 1 bedroom, desk, free cribs/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is ￥16,847
￥18,532 total
includes taxes & fees
Sep 15 - Sep 16

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Waterfront Studio Room

Waterfront Studio Room | 1 bedroom, desk, free cribs/infant beds, free WiFi

Waterfront Studio Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | 1 bedroom, desk, free cribs/infant beds, free WiFi

Superior Waterfront King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | 1 bedroom, desk, free cribs/infant beds, free WiFi

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

Queen Above Bar | 1 bedroom, desk, free cribs/infant beds, free WiFi

Queen Above Bar

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

1 bedroom, desk, free cribs/infant beds, free WiFi

Standard Queen Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, free cribs/infant beds, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Waterfront King

Waterfront King | 1 bedroom, desk, free cribs/infant beds, free WiFi

Waterfront King

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, desk, free cribs/infant beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
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About the neighborhood

Map
7000, TAS, Hobart, 1 Murray Street

What's nearby

  • Salamanca Market - 3 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.5 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Constitution Dock - 7 min walk - 0.6 km
  • Hobart Cruise Terminal - 12 min walk - 1.0 km

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Retro Cafe - ‬3 min walk
  • ‪Brooke Street Pier - ‬2 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪The Whaler - ‬3 min walk
  • ‪Fish Frenzy - ‬3 min walk

About this property

Customs House Hotel

Historic hotel near Salamanca Market
Near Salamanca Place and Constitution Dock, Customs House Hotel provides free cooked-to-order breakfast, dry cleaning/laundry services, and a bar. The on-site seafood restaurant, Customs House Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Multilingual staff, smoke-free premises, and ATM/banking services
  • An elevator and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Customs House Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

Is Customs House Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Customs House Hotel?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at Customs House Hotel on Sep 15, 2025 start from ￥16,847, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Customs House Hotel?

Check-in start time: 2:00 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Customs House Hotel?

Check-out is at 10 AM.

Where is Customs House Hotel located?

Located in Hobart Central Business District, this historic hotel is within a 5-minute walk of Parliament House, Salamanca Market, and Salamanca Place. Brooke Street Pier and Mona Ferry Terminal are just steps away.

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Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 849 reviews
Rating 8 - Good. 342 out of 849 reviews
Rating 6 - Okay. 85 out of 849 reviews
Rating 4 - Poor. 20 out of 849 reviews
Rating 2 - Terrible. 14 out of 849 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenice

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and fantastic staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ravikash Chandra

Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation
Stayed 4 nights in May 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay lovely staff
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
Great location. Friendly staff. Room was good too, though a little tired.
Stayed 4 nights in Jun 2025

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room Ive stayed in so far, loved it
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the food is delicious. Staff so friendly and helpful. And my breakfast coffee was extra hot- just how I like it! Comfortable, clean rooms with individual air con.
Stayed 1 night in Jun 2025

10/10 Excellent

Marlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, awesome rooms and great down stairs atmosphere! Really enjoyed my stay, the rooms are modern and clean, the food is excellent and the location is absolutely second to none. A must stay spot when visiting Hobart!
Stayed 1 night in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Great room excellent breakfast
Stayed 1 night in Mar 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was very comfortable and staff very friendly, and great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended.

Great location right in the heart of everything, asked for a room without steps received a free upgrade. Included breakfast was excellent.
Stayed 3 nights in May 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and parking available upon request/fee.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Great position good food and helpful staff
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

10/10 Excellent

Ofir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great spot, great intimate room to sleep and rest. Good service. Though the building old, the interior renovated whyhold some character.
Stayed 2 nights in May 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and love the unpretentious character and charm :)
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cantral convenient location
Stayed 3 nights in Mar 2025

10/10 Excellent

SHANE

Liked: Cleanliness, property conditions & facilities
great stay, beautiful large room close to everything down near the wharf
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Mar 2025

8/10 Good

rodney

Liked: Staff & service, amenities, property conditions & facilities
Great spot
Stayed 4 nights in Dec 2024

10/10 Excellent

Wei Chew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the waterfront, easy to walk around.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Only negative would be no parking.
Stayed 2 nights in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024