尊敬するお客様へ、私たちとあなたの最近の経験を共有していただき、ありがとうございます。私たちはお客様に卓越した体験を提供することを目指していますが、私たちのサービスがあなたの期待を下回ったことを聞いて、私たちは残念に思います。そして、これが引き起こした否定的な印象を理解しています。どうか安心してください、あなたの率直なフィードバックは、すべてのお客様が注意深いケアで扱われるように、必要な改善のために対処されます。チームを代表して、私たちはもう一度謝罪を申し上げ、次回のSomerset Chancellor Courtへの訪問で再びあなたをお迎えする機会があることを願っています。敬具,

Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and suggestions for improvement to the apartment facilities. We will certainly take them into account when we review with the respective team members.Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.Khuong Huynh - Guest Service Manager

Dear valued resident, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our staff service and location. We hope to welcome you again Best regards, Le Minh Hoang( Mr.) Guest Service Manager

Dear Valued Guest, Warm greetings from Somerset Chancellor Court HCMC. We would like to take this opportunity to thanks you for your stay with us. Regarding your concern about the building appearance and Air conditioner, we have noted and addressed this issue to management team. On the other hands, we are pleased to hear that you are happy with our facilities such as Citimart, coffee shop and the location. We are looking forward to welcome you back with us in the nearest time. LE Minh Hoang | Guest Service Manager

Dear valued resident, Thank you for your feedback. We are glad to hear compliments of our Service Apartment. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences. Best regards, Le Minh Hoang(Mr.) Guest Service Manager

Dear YOKO, Thank you for review of Somerset Chancellor Court Ho Chi Minh City. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court Ho Chi Minh City, we look forward to welcoming you again. Best regards, Dieu Doan Operations Manager

Dear Anonymous, Thank you for taking time to share your stay experience at Somerset Chancellor Court with us. I am also happy and grateful to hear your kind and wonderful compliments of our staff member and the services and facilities.We are certainly happy to have met your expectations in this instance and will endeavor to continually improve our service delivery. From all of us at Somerset Chancellor Court Ho Chi Minh City, we look forward to welcoming you again very soon. Warm regards, Dieu Doan Operations Manager

Dear Anonymous , Thank you for review of Somerset Chancellor Court Ho Chi Minh City. We trust that you had a wonderful stay experience with us. We look forward to your next visit with us. It is our pleasure to have you as our guest. Best regards, Dieu Doan Operations Manager

Dear Hiroko, Thank you for review of Somerset Chancellor Court Ho Chi Minh City. We are pleased that you enjoyed our central location in District 1. Indeed, we are just steps away from numerous dining options and tourist attractions like the Notre Dame Cathedral and Central Post Office.. Once again, thank you for making us your preferred accommodation choice, and we hope to welcome you home soon. Best regards, Dieu Doan Operations Manager

Dear Anonymous, Thank you for your review of Somerset Chancellor Court Ho Chi Minh City. We are pleased that you enjoyed our central location in District 1 and that you liked our wide apartment. Thank you for making us your preferred accommodation choice. It is our mission to make you feel at home. Looking forward to welcome you back again. Best regards, Dieu Doan Operations Manager

Dear Anonymous, Thank you for making Somerset Chancellor Court Ho Chi Minh City your home away from home. We are delighted to learn that you had an enjoyable stay with us. It is our mission to make you feel at home. Looking forward to welcome you back again. Warmest regards, Dieu Doan Operations Manager

Dear Sir/ Madam, Thank you for your review. We hope that you enjoyed your stay with us, we hope to have a chance to see you again. Warm regards, Dieu Doan Operations Manager

Dear Sir/ Madam, Thank you for your review. We hope that you enjoyed your stay with us, we hope to have a chance to see you again. Warm regards, Dieu Doan Operations Manager

Dear Sir/ Madam, Thank you for your support to Somerset Chancellor Court. We hope to see you again soon. Warm regards, Dieu Doan Operations Manager

Dear Sir/Madam, Thank you for your support to our service and taking time to share your review with us. We hope to see you again soon. Warm regards, Dieu Doan Operations Manager

Dear Sir/ Madam, Thank you for your support and review our service. We hope to see you again soon. Warm regards, Dieu Doan Operations Manager

Dear Sir/ Madam, Thank you for taking to write us your review and support to our service. We hope to see you again soon. Warm regards, Dieu Doan Operations Manager

Dear Sir/ Madam, Thank you for taking time review us and support to our service. We hope to see you again soon. Warm regards, Dieu Doan Operations Manager

Dear Sir/ Madam, Thank you for taking the time to provide us with your feedback . I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that our staff receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication. Once again, thank you for your support to our service. Yours sincerely, Dieu Doan Operations Manager

Dear Sir/ Madam, Thank you for your review and support to our service, we hope to see you again soon. Warm regards, Dieu Doan Guest Service Manger

Dear Sir/ Madam, Thank you for you review and support to our service. Its delighted to see that you had enjoyed your stay with us, we hope to see you again soon. Warm regards, Dieu Doan Guest Service Manger

Dear Yaneboss, Thank you very much for your support and review for your recent stay with us. See you again soon. Warm regards, Dieu Doan Guest Service Manager

Dear Sir/ Madam, Thank you for your review and support to our service. We hope to see you again soon. Best regards, Dieu Doan Guest Service Manager

Dear Sir/ Madam, Thank you for your review. We are sorry to hear that, your recent stay with us was not a pleasant one. We hope to have another chance to serve you better. Warm regards, Dieu Doan Guest Service Manager

Dear Kazuki, Thank you for writing us your review for your recent stay at Somerset Chancellor Court. We are delighted to learn that you had a wonderful memory about service from our colleagues, this is a motive power for us to serve customer better. We hope to see you back very soon. Warm regards Dieu Doan Guest Service Manager

Dear KM, Thank you for your support to our service at Somerset Chancellor Court Ho Chi Minh City. We are pleased to know that you had an enjoyable, convenience stay at our property. We are looking for your next arrival and welcoming back soon. Warm regards, Dieu Doan Guest Service Manager

Dear Sir/ Madam Thank you for review, we hope to see you again soon. Warm regards, Dieu Doan Guest Service Manager

Dear Mr. Hiro, Thank you very much for taking time to share your experience stay with us. Regarding to safety matter of entrance, we do have staff there working 24hours so we are sure that it is secured for all customers Once again, thank you for support to our Serviced Apartment, we hope to see you again. Best regards, Dieu Doan Guest Service Manager

Dear Sir/ Madam We are delighted to learn that you had enjoyed your stay at Somerset Chancellor Court very much. Thank you for your sharing your thought. We all are looking forward to welcome you back soon. Warm regards, Dieu Doan Guest Service Manager

Dear Sir/ Madam We are happy to learn that you had enjoyed your stay previously at Somerset Chancellor Court. Thank you for you feedback, we are waiting for your next arrival in very soon. Once again, thank you for your support. Best regards Dieu Doan Guest Service Manager

Dear Sir/ Madam Thank you for your review as well as we delighted to learn that you had enjoy your stay with us. We hope to see you again soon. Best regards Dieu Doan Guest Service Manager

Dear Sir/ Madam Thank you for your review about us. We look forward to welcoming you back soon. Warm regards Dieu Doan Guest Service Manager

Dear Sir/ Madam, Thank you for taking time to write us this review. We are happy to learn that you had enjoyed your stay with us. We look forward to see you again soon. Warm regards, Dieu Doan Guest Service Manager

Dear Sir / Madam Thank you very much for your review. Receiving such a nice compliment encourage us much. We hope to see you again soon in any of our Somerset Serviced Apartment. Thanks again Best regards, Dieu Doan Guest Service Manager

Dear Sir/ Madam, Thank you very much for taking time to write us this review. We are happy to learn that you had an enjoyable stay at Somerset Chancellor Court Ho Chi Minh City. We hope to see you again soon. Best regards, Dieu Doan Guest Service Manager

Dear Sir, Madam Thank you for taking time to share your feedback for your recently stay. We hope to seeing you again soon. Best regards Dieu Doan Guest Service Manager

Dear Sir, Madam It was a great pleasure having you stay at Somerset Chancellor Court Ho Chi Minh City.Thank you for sharing your feedback about your stay experience. All of us look forward to welcoming you again at any one of our serviced residences Best regards Dieu Doan Guest Service Manager

Dear Sir, Madam, Thank you for choosing to stay at Somerset Chancellor Court during your recent visit to Ho Chi Minh City, Viet Nam. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We look forward to welcoming you again at any one of our serviced residences. Best regards, Dieu Doan Guest Service Manager