2/10 (非常に不満)
Linda
グループ旅行
2025 年 12 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
ABSOLUTELY TERRIBLE, they are straight SCAMMERS. I booked for one of their unit due to the pictures and furniture. It looks like they have so many different types of unit but I specifically chose the one in the picture. When I arrived for check in, the guy tried to give me a different unit that I never booked for, then I was arguing with him to give me the unit that I booked for and showed him pictures that was on their post. He brings me to another random unit that was worser than the first one that he showed me. Furniture was dirty with stains, sink was dangling and it was just disgusting. I didn’t even want to look at the bedroom because from the glimpse of it, it looks dirty and hard bed, might as well just sleep on the floor at that point. So he message his company because clearly they have like 20-30 those pictures that they posted is a “mock up photos”. So clearly it was just a straight scam to get people to book for them, and that’s why it’s non refundable. I end up not staying there and told them I want a refund back. They told me they will refund me back my money but I just have to contact Expedia customer service. At the end, they clearly dodge the calls from Expedia. DO NOT BOOK WITH THESE PEOPLE. Expedia is still amazing and I will still use it but be careful when it comes to these type of condo units post.
Linda
2025 年 11 月に 8 泊滞在
