Istay Inn Saigon

Property class: 3

Choose dates to view prices

Reviews

6.4 out of 10
A short walk from Bui Vien Walking Street and Ben Thanh Market, Istay Inn Saigon provides free breakfast (local cuisine), dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Balcony, Park View

Room

Deluxe Double Room, Balcony, Park View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Park View

Room

Triple Room, Park View

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Triple Room with Window

Room

Triple Room with Window

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room with Window

Room

Deluxe Twin Room with Window

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Balcony

Room

Deluxe Double Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Downtown Ho Chi Minh City, a neighborhood in Ho Chi Minh Municipality, is home to Istay Inn Saigon. Travelers eager for a bit of culture can stop by Ho Chi Minh City Opera House, while those who have shopping on the agenda may want to visit Pham Ngu Lao Street and Ben Thanh Market. Saigon Zoo and Botanic Garden and Saigon Culinary Arts Centre are also worth visiting. Visit our Ho Chi Minh Municipality travel guide
Map
Ho Chi Minh City, 118 Le Lai, Ben Thanh Ward, District 1

What's nearby

  • A busy street with neon signs, motorcycles, and people walking.
    Pham Ngu Lao Street
    2 min walk - 0.2 km
  • A nighttime cityscape with illuminated buildings and busy streets.
    Bui Vien Walking Street
    3 min walk - 0.3 km
  • An aerial view of a city with a large building with a clock tower, surrounded by roads and vehicles.
    Ben Thanh Market
    8 min walk - 0.8 km
  • A traditional lion dance performance with a large orange lion costume in front of a building with Chinese decorations and a crowd of spectators.
    Saigon Square
    12 min walk - 1.0 km
  • September 23 Park
    1 min walk - 0.1 km

Getting around

  • Ben Thanh Station
    7 min walk
  • Saigon Railway Station
    9 min drive
  • Tan Son Nhat Intl. Airport (SGN)
    24 min drive

Restaurants

  • Palais Des Douceurs
    2 min walk
  • Samyan Seafood
    1 min walk
  • Curry Shika
    1 min walk
  • Forte
    1 min walk
  • 8ight Coffee
    1 min walk

About this property

Istay Inn Saigon

  • Hotel near Bui Vien Walking Street
  • Close to Pham Ngu Lao Street and Ben Thanh Market, Istay Inn Saigon provides free breakfast (local cuisine), dry cleaning/laundry services, and more. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A 24-hour front desk, luggage storage, and a porter/bellhop
    • Tour/ticket assistance
  • Room features
  • All guestrooms at Istay Inn Saigon feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water.
  • Extra amenities include:
    • Showers, free toiletries, and hair dryers
    • TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Frequently asked questions

Is Istay Inn Saigon pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Istay Inn Saigon?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Istay Inn Saigon?

Check-out is at noon.

Where is Istay Inn Saigon located?

Located in Downtown Ho Chi Minh City, this hotel is steps from September 23 Park and Pham Ngu Lao Street. Ben Thanh Market and Bui Vien Walking Street are also within 10 minutes. Ben Thanh Station is 7 minutes by foot and Opera House Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Istay Inn Saigon Reviews

6.4

6.8

Cleanliness

9.6

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 3 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 9 out of 38 reviews
Rating 2 - Terrible. 6 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a low budget hotel there is a restaurant under the rooms to reach the rooms you need to walk through to the stairs no lift and walk up to your room rooms are very clean and tidy but basic facilities they have air conditioner fridge small bathroom 🚽 very nice and clean tv queen size bed
Stayed 7 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No...no....no...

It wasaweful... we landed in Ho chi minh at 11:30. When grab dropped us, we were looking for hotel... it was actually, walking into a restaurant, and they greeted us in front of customers eating food... theres no reception greeting as hotels.com states in the detail. It was awkward as we were two mom and daughter alone and didnt want to deal with this in middle of night... please dont go if you are females. Ok for males. .
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best location ever
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Just correct for a little inn.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST AND MOST PEACEFUL SAIGON STAYCATION

Peaceful and quiet. Amenities and view was perfect Owner and staff was most friendly
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in District 1

After 3 years because of Covid, I still come back here. Friendly , clean , cozy and friendly.
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
This is not a hotel it is rooms above a restaurant
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice place with a very central location. Lovely staff and clean room, only recommendation, there is no elevator so if you struggle with stairs request a room on a lower floor
Stayed 7 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
This is basically some rooms above a restaurant, there is no reception, no information on trips or similar. Ignore the pictures, the rooms are very basic and dated. Would not stay again, even for the cheap price.
Stayed 3 nights in Feb 2023
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The property doesn't have elevator, no reception, no room service. A nightmare stay.
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room looked like bikers kicked the door in and trashed the place, hair everywhere. Do not recommend. Nicer places 10 metres away for same price
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Không phải là khách sạn, nên các bạn không nên tốn tiền vào những nơi như này. Tên khách sạn không như trang web, không lễ tân, dưới tầng là địa chỉ một tiệm ăn. Cách đang ký khách sạn không đúng.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地がいいだけ

見た目はフォー屋さんで、奥の厨房から部屋に進む感じです。階段も部屋も薄汚いです。私は奥の部屋でしたが、道路側の部屋だと車の音がうるさいと思います。TVがつかない、と何度も指摘するも何も対応してくれなかった。朝食でフォーがいただけます。
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
値段相応です。 部屋は小さな蟻がいました。 スタッフは良い人です。 カンボジア行きバスは公園挟んで向かいから出ています。 予約するならバルコニーの部屋が良いと思う。 私は5階でエレベーターと窓の無い部屋でした。
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Friendly staff, good hygiene but dodgy security

Having arrived late at night at 1am, the reception have no fuss with my booking and provided me with the keys. There are no lifts but it is fine with me. The rooms are standard with good cleanliness. However, the windows to the balcony cannot be closed properly so there is potential for burglars. The conditions of the windows also caused me to wake up at 7am in the morning due to the traffic honks. Otherwise is a good stay.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't clean when I arrived, Building is in terrible shape.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
入住時飯店一樓及外觀有更新和圖片完全不同，沒有電梯然而樓梯非常危險，需要小心行走，還好工作人員有幫忙扛行李。 訂房時購買雙床，但到現場卻是雙人床,因為語言不通所以只好遷就，房間什麼都沒有，而且非常簡陋，怎間位於馬路邊非常吵雜，洗澡也沒有熱水邊洗邊發抖，非常糟糕的住宿經驗
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆娘和員工都很親切 飯店就在巴士總站旁邊 離酒吧街也只要過個馬路 價錢又超便宜 真的超級推薦 ^_^
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
強面の兄ちゃんが受付横のロビーにいたけど、逆に安心？公園が望めるバルコニー付きの部屋に宿泊。4階でしたが、スタッフが荷物も運んでくれました。シャワーはちゃんとお湯が出ます。また、1階はbún chảのお店になっており、美味しかったです。bùi viện通りまで徒歩5分と近いですが、公園を挟んでるので夜はうるさくもなく便利です。カウンターの30代くらいの女性も親切で、クリーニングも受付に頼めばとてもいい匂いで帰ってきました。この値段でこの立地は素晴らしいと思う。次来た時も必ず泊まります。
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean， bright but the box is not found
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
porter/bell hop - does not provide this service  *previous foyer/ reception area removed and filled with 10 game machines -current reception desk is small desk with a computer on it  *inside my room the sliding glass doors fell out of frame of 2 occassions - a major hazard that could injure a person  *room was not cleaned daily - usually every second day  *no flat sheet - just a fitted base sheet - donna cover was so thin as were pillowcases  *no bottled water provided  *no slippers - thongs yes  *toilet paper not in dispenser *no tissues *not a family hotel as hotel rents ground floor rooms to prostitutes on a casual basis
Stayed 7 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was not deluxe twin room with window what I ve received but booked ... cheap hotel in centre clean
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Not much to say other than a good location! WiFi didn't work, rude staff
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
This is a very well located old building in District 1. The place is tired and a bit run down, but everything works. We were on the 5th floor and could hear the entire city through the closed windows, but I suspect that's most rooms with windows facing the action, especially in older buildings. Staff were friendly.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location, good deal for the price

Stayed for two nights. Friendly front desk staff, super centrally located. Good AC and WiFi. Great value for the price, will stay here again.
Stayed 2 nights in Feb 2019