ヒストリック ロック キャッスル周辺のホテル

「Clean rooms friendly staff」

「Rhe breakfast menu was fresh and there were plenty of breakfast choices for rveryone.」

「Breakfast was good, rooms need updating, they did not look like the pictures on Expedia, small bathroom 」

「Toilet clogged, no plunger available, no manager or maintenance on duty, could not relocate room as hotel full capacity. Only 1 employee on duty. Had to send my husband out to walgreens. R5 minutes round trip to get a plunger to fix our toilet so we would have a working restroom. Horrible customer service. Would not recommend as hotel is poorky managed and not staffed well.」

「Very nice」

「Our stay was not what we expected. The indication was that there was an outdoor pool. Since the temperature called for a couple of days above 80 degrees we looked forward to the pool, but were only informed that it was still closed since Covid. We also expected a free breakfast, however we were informed on arrival that they also had not offered breakfast since Covid. This was not the stay we expected.」

「No pool functioning, room lock didn’t work repeatedly, holes in the pillow cases. Disgusting and disappointed at a high price」

「Air conditioner covered in dirt and room smelled like smoke even though it was a non smoking room. The door was broken and didnt close properly. The whole room smelled like sewage in the morning. 」

「Parking good, staff was friendly, room was awful. 」

「Smooth check in, convenient location, clean rooms, breakfast included, and helpful staff! 」

「Good situation near to Gaylord resort.」

「Clean, exactly as described 」

「The nice room with kitchen」

「Overbooked their rooms and left us with a reservation but no room. We were traveling from Florida with a newborn and they had no rooms even though we had reserved one. Super upset that it left us with no where to go as other hotels nearby were sold out for the night too. 」

「良かったです。」

「German cockroaches in the room, ceiling in the bathroom cracked and falling in. Room smelled like cigarettes. Didn’t even touch breakfast. 」

「The property was well kept. My room was cleaned every other day which I was told upon check-in. The place is very quiet and peaceful. I would definitely return.」