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"I had fun. BUT The property was beautiful, Beach amazing no Umbrellas at Beach, Many pools, swim up bar a sess pool of people most likely peeing in pool. The property always smelled like sewer water, Elevators you had to hold your nose. 1st day I got there the toilets did not work. We had two rooms. My room slept three people and beds were 2 singles- we had to put them together and share, Couch you could not sleep on too small. The other room we had air conditioner did not work and had to move rooms and they did not clean room 3 days. We had to keep asking for towels and they never filled our fridge had to keep asking. Then the entire hotel had an issue with water and no warning that there was not cold water and shower what Scolding. You could not take shower for 2days no toilets you had to find area with water to flush toilets. Bed bug bites. Noisy hotel at night people walking around banging on all the doors. Also cleaning people were so loud and noisy in the morning absolutely no respect for people that are sleeping at 7am in the morning. Staff was pleasant. Food was good. The Michael Jackson Show was absolutely awesome. Foam party fun as well. Neon Night. We booked this because we have been to RIU Palace in Cancun which was amazing. I would not go back to this hotel and would not recommend. Still had fun. "

"Yes"

"During my stay, I had a wonderful time with the family. This is my preferred resort in Punta Cana. The staff are amazing and very welcoming."

"It was okay"

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"Property was nice. Food sucked. Buffet had same food daily"

"Pool and beach were fantastic, and the staff were friendly and helpful. Really enjoyed being there!"

"Miguel our concierge was so professional and helpful, so prompt in reservations, and answering our questions. The resort overall is great, we had a lot of fun, perhaps you can work more on the entertainment and activities, they were less than average."

"El hotel es bastante bueno tiene muchisimas variedad por hacer ademas de la playa y picsina las habitaciones estan comodas y el servicio al cliente es bueno pero le falta calidad. Es un hotel bien grande a lo cual le falta un personal calificado para el mismo ya que hay cosas que suceden , responsabilidad del servicio hotelero que el personal no esta capacitado , es mi experiencia Pueden mejorar muchas cosas como la coordinacion de las entrada al hotel para mi la peor experiencia, a la hora de sacar los restaurantes tienes que asesorarte bien porque no es lo que te cuentan a la hora de llegar al restaurant ejemplo el restaurante Japones pregunten sobre este especificamente cosas que pueden mejorar sin problema solo es cuestion de coordinacion. La picsina muy buena la playa igual tienen algunos buffet que se vuelven restaurantes en la noche hacen actividades de show en la noche que te entretienen y la pasas bien ademas de discoteca y casino El personal del buffet se ven un poco cansados obvio es trabajo pero es algo que se nota el agotamiento y en la noche solo tienen un sport bar abierto no hay mas nada en caso que tengas hambre. Por mis conclusiones el hotel esta bueno si es para vacacionar con familia niños especialmente, esta muy bien, muchas picsinas para los nenes."