After a long drive to HHI, we arrived to a condo that was disgusting. It looked like the previous tenant just left and nobody had been in the unit since. Garbage was left, fridge was full of food, beds not made, urine in the toilet, and black mold on the ceiling. After calling the property manager, we were assured we would be moved to a new place in the same complex. We were not. The only options that were available were not oceanfront, but a 10-15 minute walk to the beach in Port Royal. We opted for the condo closest to the water but it was smaller than the property we had booked and there were none of the same amenities as Villamare. We were woken the next day by the sounds of construction. Hammering and sawing as a contractor was working on the complex right below our condo. For the next 3 days, at 8am, this is how we woke up. Then, a realtor showed up at the door stating that she had spoken to the property manager, Vacasa, and that we had agreed to vacate the property so she could show it to a prospective buyer. I was at Vacasa the day before and this conversation did not occur. From my experience, Vacasa has very poor communication with their property owners. Vacasa stated that the property owner was the last one to stay at the Villamare property and had not notified them. I would be very careful about renting anything from Vacasa. Even though they offered a discount for our next stay with them, I'll pass.
