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「This is a lovely, small motel that is cute and very well maintained. The owners are nice and extra helpful. We love staying here!」

「The lighting in the room was kinda dim. I guess using brighter light bulbs」

「Nice and clean. Convenient, friendly and helpful staff.」

「Great location - although lots of stairs if that's an issue. The property is beautiful and within easy walking distance to downtown Highlands. The lobby and bar looked really nice, and we were looking forward to coming back from dinner and grabbing a cocktail, and just hanging out, but were told at 730pm that there was a private party and that those areas were closed off to guests. I don't think I have ever heard of closing the lobby to guests - pretty disappointing.」

「Very poorly maintained」

「The pillows smelled of body odor. Very old and not cleaned. Spidars webs everywhere. Hair in the sink and they lost water upgraded to a cottage that was old not updated but very disappointing. 」

「Very pleasant stay quiet and clean」

「Location」

「Very nice stay. Loved the area. Sat in the cool air on the front porch in a rocking chair after a long day's drive. Frank was an excellent host. Quiet at night. 」

「Really cool 60's vibe. Rock band pictures, peace signs everywhere. It really oozed peace and love throughout. We grew up in the 60's so it really took us back in time. Our room was very clean and comfortable. Location is very close to downtown. Great!」

「The staff and service was great. It felt like home away from home. The only concern was cell service which makes it difficult to contact family members back home. Thank you so much!」

「It didn't look like much from the outside, but our room was surprisingly clean. Unfortunately, it was VERY noisy with high amounts of traffic going right by the room. There were extremely bright lights right outside the door that made it look like daylight even at night. I have a really hard time sleeping with noise and light. The A/C had a very loud ROAR every time it turned on. However, the straw that broke the camel's back was the "continental" breakfast that was offered. The coffee...

「No amnesties we were at garden level but actually parking lot / basement kinda strange !!」

「I never made it to breakfast until the last day & there were only remnants. I saw chocolate hostess cakes & some of what was left of cereal in the containers. Beds were comfortable, staff was nice but our bathroom light over mirror flickered or never worked & the test/reset buttons never kicked in for the hairdryer to work. This was much more affordable than staying up the mountain in Franklin or Highlands, but the light/hairdryer made it hard to get ready. No towel replacement on our 2nd night....

「The Brook Trout Inn is a real gem. It has been locally owned for the last ten years. The owner and staff are wonderful people. The rooms are clean and comfortable. The location makes local towns like Highlands, Cashiers, and Brevard accessible with relatively short drives. There is lots of hiking and waterfalls in the local area. A great place to stay.」

「Excellent value and the property was spotless! All employees were friendly and efficient.」