ハイクロフト ホテル

「Hilton, I should have paid more attention. No coffee, master light so wandering in the dark, table and chair blocking access to bed and the customer service was giving directions to rooms to anyone」

「早朝の飛行機に搭乗するために、エアポートシャトルが有ることを重視して宿泊しました。チェックインもスムーズで、部屋も快適で、全く問題ありませんでした。もう少し値段が安ければ良いと思います。」

「空港へ送ってもらえるサービスがあることが良かった。」

「Excellent hotel; clean room, great breakfast!」

「よかった」

「Stayed one night before flying out. Close to airport and a comfortable room. Loved the size of the room & awesome shower.」

「空港からもショッピングセンターからも近く、食事のアクセスも便利。清潔だが設備は古め。」

「Hilton had an outage & they could not check us in. We left our phone number, they never called. Hours later I called them & was told to find another hotel. There was no offer of a discount to offset our trouble. Nothing. I had to call them back the following day to get the refund to be processed. They never once reached out to me or made me feel like a valued guest. Terrible customer service!!!」

「I stayed the hotel for 6 nights. What I most dislike about this hotel is the card key. Often times I needed to inside and out the card key because of unrecognizable. Most staff are friendly, the room I stayed was clean enough (except some cups in the shelf). Caution before using stuffs in the shelf, some of them were unwashed. 」

「The attendant at breakfast was rude」