ヘラア インターナショナル モール周辺のホテル

「Absolutely Fantastic Stay – A Real Oasis! I stayed here last night and had an amazing experience from start to finish. I was pleasantly surprised with a free upgrade to a suite, which was a lovely gesture. The receptionist was warm, helpful, and genuinely welcoming — something that made a big difference after a long journey. The room was spotless, very well equipped, and the bedding was crisp and high-quality. Breakfast was also great — they even prepared a special meal just for me, which was...

「Best hotel ever 」

「ホテルのスタッフは皆さん丁寧でとても気持ちよく過ごせました。皆さん英語ができたこともとても助かりました。」

「電話と直接でレセプションに部屋の掃除を依頼したが3泊3日の滞在中一度もタオル交換やゴミ捨てがなされなかった。」

「観光地には遠いが、ホテル自体は高級感があり快適。幹線に面しているが、とても静か。」

「It was clean they've also checked us in 30 minutes early which is very nice. Will definitely go back staff also speak english well. Its close to shops too.」

「its beautiful. thanks for your kindness.」

「Although I wasn't very good at English, the front desk staff was kind and helpful. The room was clean and comfortable. I'll use it again when I come to Saudi Arabia.」

「Rooms were clean all staffs were great and very helpful specially would like to mention Mr Saeed.」

「Hotel looks new with lot of modern features incorporated. However, the real soul of hospitality is missing. Hardly see staff smiling. Infact, the reception seems lost and robotic. Staying in five star hotels, first time I have experienced coming back form work and finding the room as you left it. Asking for the reason, "the house keeping was not told to clean the room. They cannot enter the room without permission". I am confused, is it good or bad. I mean, you trsut the hotel and expect them to...

「Great customer service 」

「There is not hair dryer and towels in the room, and after I told that they did not show solutions.」

「The cleaning was a big question mark. Everything from carpet to bedsheet to furniture was dirty with visible stains. It's very unhygienic to use dirty bedsheets which seems like used by previous guest and were not replaced. Otherwise, property itself is good. It's 15-20 min drive to JED airport and 25 min drive to Jeddah waterfront that has good sightseeing and dining.」