Find hotels near Hekou Customs Site, Lao Cai from ￥1,968

"The staff was the best. Super helpful and very nice. Best stay in Vietnam!"

"We were only at the hotel one day/night so we didn’t have much time to take advantage of the hotel and its amenities… but from the little we experienced everything "

"Very happy with the service. We arrived early than checkin and they helped us in making us feel comfortable. "

"The hotel needs a makeover! The pictures profiled are not current as the hotel is quite run down. The air conditioning in our room didn’t work, there was a big gap above the door out to the balcony, the shower had no drain so the water ran from the shower across the bathroom to a hole in the floor by the toilet. You could hear the people in the rooms adjacent and also anyone in the hallway. On a side note the hotel is set back from the main road so it dampened the street noise somewhat. I am sure back in the day it was a lovely hotel but it needs some work to return the grandeur. "

"Room was clean and the area clean. The area was nice place to rest after a busy schedule. Staff were great and made our stay extra special over the Tet holiday. Played a few games of pool which was a fun way to end the evening. Its about 10 -15mins out of town so make sure u can rent a bike. Good place for families as the kids have space to run around "

"Hotel was fine, rooms were dated could do with an upgrade, we had breakfast two out of the three days. "

"No hot water and kitchen utensils for a Homestay. "

"COLD. The windows and doors were open all the time. It was always cold throughout the building. No working restaurant. Elevator does not go to all floors. Staff was friendly. Outlets were an issue. Door had several large cracks. We had hot water. Bathroom vented to another room. It would be very easy to film or watch someone from there. The spa smelled dank and was unclean. It was staffed by people who arrived from other facilities. Their skills were untrained. Laundry service was fast and convenient. The sink drained straight to the floor. We reattached it and they were unconcerned about the leaking. "

"Room was a good size but was incredibly dirty, bedsheets were stained and there was piles of dust around the bedside table and on the tv remote/ AC remote. There was dirt and grime/ mould around the window and in the bathroom. Very noisy as well"