ハイデルバーグ ハイツ ホテル

「雨の日には傘を無料で貸してくれたり、チェックアウト後にも快く荷物を置かせていただいたりととても素晴らしい接客をしていただきました。」

「Everything is good 」

「綺麗でした！」

「皆さんとても親切で、私の荷物を持ってくれたり本当によかったです。ロケーションも最高でした！！必ずまた来ます！！」

「部屋やサービスがとても良かった。 サザンクロス駅まで歩いていけて、便利がいい。朝食ビュッフェは品数少なく、普通なので、周辺のカフェでモーニングした方がいい。オーストラリアはカフェが豊富なので。」

「様々なスポットへのアクセスが良く便利。設備は少し古めですが清潔で快適でした。スタッフ愛想も良かった。また利用したい。」

「The staff was especially helpful and knowledgeable about the area. The breakfast buffet and choices were excellent. 」

「トースターが壊れてましたが、新品と取り替えていただきました。 迅速な対応でした。」

「I had a fantastic stay at QT Melbourne! The front desk staff were cheerful and efficient, making check-in a breeze. The room service was equally impressive—delivered quickly, with staff who were both friendly and professional. The food itself was not only fast but absolutely delicious! The portions were generous, yet so tasty that I couldn’t resist finishing everything. The hotel’s design is another highlight. It’s infused with modern art throughout, with playful touches and creative details...

「The room is clean and everything looks fresh and new, staff front desk were helpful and friendly, and the location was close to shopping mall everything walking distance restaurant, cafe shop. 」

「駅前で移動に非常に便利でした。」

「ホテルの立地、客室、設備、スタッフの方のフレンドリーさ、とても良かったです。 朝食はアラカルトが良いかも。 」

「I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand...

「I was worried because of the reviews about the noise, but it was very comfortable.」

「スタッフさんも親切でとても良かったです！ 次回も利用したいホテル。」

「Very convenient」

「スタッフがとても親切でした。」

「最高です」

「The three of us stayed in a pelt house with 3 king bedrooms. Each room had its own bathroom, and the best part was being able to indulge in private time and share good times in the wonderful living room. I have two disappointments. (1) It takes too long to fill the bathtub with hot water. (2) The air conditioner with cellular heating is difficult to adjust, because if you turn it on, the upper floor is hot, and if you turn it off, the lower floor bedroom is cold. Because there is no ceiling fan,...