ヘーゼルブルックのアパート

「Issues includedWashing machine full of wet towels and no instructionsNo free to air tvInconvenient kitchenDraughty bathroom with leaky taps and poor layoutInefficient air conditionerPoor power supply as we had to turn off all power points we did not feel safe」

「Gas fireplace, cosy heating and wonderful bedding, very handy to shops.」

「Very enjoyable. Wasn’t able to get the heater or gas oven working. Otherwise great」

「A beautiful, quaint and clean apartment walking distance from the delights of Leura Village. The booking team were very prompt in their support. We look forward to our next visit. Thank you!」

「Check in found to be cumbersome. Need reservation number . A bit clunky. But ok in the end. Awaiting security deposit back.」

「I have never written a negative review about a property before but this needs one! We tried repeatedly to call for the access code that was not supplied on check in bond payment. We begged by message also to be contacted as it grew dark but no reply. We were about to check into another property when we finally got through on the line that had asked us to hold and hung up on us repeatedly! It was an awful experience.The property was good at first as we were there for a week but we had rented the...

「Happy with property, comfy beds, nice, renovated bathroom. Had everything we needed. Nice and clean. Good location walking distance to the mall. The negative was the Stayz app. The links didn't work when trying to book and same again when trying to check in. No fault of the property or host. Will think twice before using Stayz app again.」

「Great walkable location to Leura Mall. Adorable place with all the comforts of home. We only had one night to stay but really enjoyed the home. The beds were very comfy and had electric blankets to keep us warm. Be aware that both upstairs and downstairs are rented out so you may be booked next to another party.」

「Unfortunately I was underwhelmed. The booking was for 8 people. There was inadequate lounge seating. There were only 7 breakfast bowls. There were 4 water glasses. 8 knives and forks. No microwave bowls etc.No dishwasher and only 1 tea towel.No laundry, no ability to dry anything and only 8 towels.AND so many rules! On the upside, it was very clean.」