ヘイワードの格安ホテル

「Clean room and property. Courteous staff. Ok. breakfast.」

「The desk clerk was rude and unhelpful. After checking in he told me the pool was closed with no explanation as to what was wrong. I told him we were unhappy about not having a pool and he said “so what do you want me to do about it “. I was upset and regretting booked this place so I went back to the room to find a dirty air conditioner that worked poorly on this 90 degree day. The room had ants which got into my clothes and were disgusting. There were no hooks in the bathroom to hang towels...

「The view of the lake/river was very nice. All in all the property is in need of some TLC and has potential but is run down at this time. Don't believe the pictures. Rooms need deep cleaning! The first room checked into did not have a working TV. Management moved us to another room with a working TV however, at bed time we found "BED BUGS"!! We decided to leave an unhealthy situation. Upon leaving the hotel management did not deny or challenge our claim. They did deny a refund stating we...

「Great stafd very helpful and friendly, clean rooms」

「Great location for a fun Telemark event weekend.」

「The room and common areas were clean and comfortable, The hostess, Mary Lou, was very helpful and friendly.」

「This property was Beautiful! Everything we were looking for for a weekend stay!」